Chris Ziemer (Pennebaker) Email and Phone Number

• Build and maintain relationships with universities across the United States to increase enrollment in internship programs • Directly oversee Internships team, including but not limited to daily work, troubleshooting, process improvement, and student outreach best practices• Develop new internship locations in Barcelona, Spain; Ho Chi Minh City, Vietnam; and Denver, Colorado• Establish Global Remote Internships program and ensure successful implementation• Serve as main point of contact for any advisor related conversations/questions outside assigned areas of responsibility with current advisors• Manage relationship with internships’ school of record• Regularly attend study abroad fairs at universities across the U.S. to actively recruit students

• Supervised ISA Internships placement team• Developed and delivered an online co-curricular course to internship students to ensure their professional development meets the NACE core competencies • Ran weekly reports on ISA Internships enrollment and work with colleagues to determine strategies for increasing number of applicants and decrease attrition rates•Provided career-focused, internship-specific advising and support services via phone and Skype to program participants to increase applicant competitiveness, manage expectations, review international hiring practices, and prepare participants to intern abroad• Monitored visa applications and assisted staff with troubleshooting• Collaborated with on-site staff to ensure program participants were placed in roles where their current qualifications and skill set were best leveraged• Visited university campuses to actively recruit students and represented WorldStrides and ISA Internships division at Education Abroad fairs, campus meetings, and tabling events • Worked directly with university partners to deliver presentations on the ISA Internships experience and recruited students for specialized cohort programs• Served on the ISA Denver Health and Wellness Committee

• Managed the entire admissions process, from initial application, to placement, to post-program evaluation, for students enrolled in internship programs in Australia and Ireland• Provided career-focused, internship-specific advising and support services via phone and Skype to program participants to increase applicant competitiveness, manage expectations, review international hiring practices, and prepare participants to intern abroad• Collaborated with on-site staff to ensure program participants were placed in roles where their current qualifications and skillset were best leveraged• Assisted students with obtaining temporary work visas prior to departure• Developed and delivered a comprehensive, site-specific pre-departure orientation covering health, safety, and security, housing, intercultural communication, and on-site staff and support• Managde enrollment of active and prospective program participants, and followed up directly with students, parents, and advisors to address concerns and answer questions• Visited university campuses to actively recruit students and represented WorldStrides and ISA Internships division at Education Abroad fairs, campus meetings, and tabling events

• Directed and developed programming for Impact Scholars, a retention program through Undergraduate Academic Services• Planned and presented Clifton Strengths Finder workshops and one-on-one coaching sessions for various student and faculty/staff groups on campus• Traveled internationally to facilitate Strengths workshops with study abroad students and partner institutions• Advised students on the academic policies and procedures of the College of Charleston• Managed two online courses through OAKS learning management system• Presented Impact Scholars program at new student orientation• Created marketing materials to increase recruitment for Impact Scholars program

• Planned and implemented two-day on-campus orientation for iCharleston students and families prior to departure for first semester abroad• Coordinated academic and social programming for freshman students while in London and on the College of Charleston campus• Served as the on-site liaison between students, the Foundation for International Education and the College of Charleston while in London• Created and implemented lesson plans for a weekly workshop for students studying abroad entitled Passport to CofC. Topics included study strategies, intercultural competence, time management and public speaking• Coordinated with the Foundation for International Education to handle any health and safety, residence life, or behavioral issues among students during fall semester• Developed and implemented on-going program assessment plan for iCharleston students studying abroad in the fall and on the College of Charleston campus during the spring semester• Managed an $18,000 budget while in London• Developed and executed social media plans for Facebook, Twitter, Instagram, and Mailchimp

• Assisted with the coordination of New Student Programs by helping implement programs such as Orientation, Summer Preview, and the First-Year Experience• Daily use of programs such as Target X (Salesforce), Internet Native Banner, and Microsoft Access Database • Served as a point of initial contact for new students, family members, faculty and staff