Chris Johnson Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks

I drove business development initiatives for a professional training company. I managed sales operations by directing and coordinating activities consistent with established goals, objectives, and the company’s strategic plan and policies. I generated leads though public seminars, previous customers, and referrals. I maintained and increased penetration of the existing customer base, while maintaining high quality customer satisfaction and retention. I developed and analyzed market penetration and trend data and created sales and promotional tools and techniques to increase sales penetration within existing clients. I worked with clients to develop customized training to satisfy unique customer needs. I mentored new account managers and coached on account management, cold-calling, lead generation, and sales skills.

I developed relationships with tax collection agencies to ensure accurate records and payments were being processed. I managed a 3-state territory (KS, MO, OK), auditing data and internal processes. My goal was to find opportunities to streamline to enhance profitability. I reviewed escrow and non-escrow property tax records, identified errors, and brought all issues to a close. I was selected to train new hires on data collection methods, as well as effective relationship development skills.

Coursework In Marketing And Business Administration

Coursework In Business Communications