• Lead and develop overall art direction, design, branding, identity across print & digital platforms, including community programs, campaigns, event communications & marketing materials.• Collaborate with co-director, creative team, cultural organizing team, & partners to conceptualize art direction & content.• Support on managing digital communications as needed, such as helping schedule, post, and design posts for social media.

● Produce quality and creative decor, signs, packaging and other event display products for clients and their events, ranging from coming-of-age ceremonies to weddings.● Rent decor and display products and upkeep inventory.● Learn new and essential skills to keep up with trends, compete in the industry, and meet special/unique client requests (e.g. calligraphy & stage production).● Provide exceptional transparency, such as providing constant updates to allow them to be more engaged in the process.● Research a variety of ideas, integrate current trends, and make educated suggestions while considering cost and production time.● Manage schedule for each project to deliver products on time.● Give clear expectations about the production cost and time of clients’ requests.● Provide assistance day-of to help set-up and take-down of decor and rentable items.Visit https://www.instagram.com/marahuyo.co/

● Design fliers, logos, social media posts, presentations, business cards, & other marketing & branding materials for clients of various industries (including health, grassroots efforts, law, & music). ● Schedule & make phone & video calls to best understand the goals of the client, as well as to communicate expectations & updates.

● Ensure smooth & safe customer flow in store; ask screening questions, understand reason for visit, retrieve insurance information, & process each patient’s paperwork in preparation for their exam & the sales process.● Navigate nationwide customer database software to update & retrieve patient information, receipts, prescriptions, order & membership statuses.● Provide fantastic customer service by greeting customers upon arrival; answer all phone calls & be honest with hold times, transfer their calls to appropriate staff, & inform them of our product deals.● Accurately process new contact lens orders using insurance benefits.● Schedule & confirm appointments, follow-up visits, & contact lens classes via phone calls, asking for missing information & a completed medical history form.● Check & update status of orders on the customer database; notify customers, giving extra care to delayed orders to build & maintain rapport.● Call insurance companies when issues arise in retrieving customer benefits.● File all physical patient records daily & pull patient files for the next day’s appointments; receive, sort, & distribute daily mail/deliveries & faxes.● Provide customers basic & accurate information such as exam & product pricing & options, safety procedures, membership & repair services, etc.● Keep reception area clean & organized, with all necessary supplies & documents readily available, floor vacuumed, & trash emptied.● Relay detailed information verbally or in writing with any supplemental files about any issues in need of managerial or doctor’s attention.● Communicate clearly & consistently with fellow Receptionists, Optometric Technicians, & Opticians to perform tasks & resolve issues effectively.● Actively listen & participate in regularly scheduled mandatory communications meetings to brainstorm improvements & keep informed of new policies.● Help ensure store cleanliness & other standards follow CDC current guidelines.

● Performed in-home consultations to accurately assess client’s storage needs with their budgets in mind.● Maintained stock & organization of documents & supplies in order to have a smooth workflow● Stayed updated & communicative with managers by checking emails & making follow-up calls● Built rapport with each client during consultation & followed through after sale & installation, which led to positive online reviews & recurring business.● Organized information of clients’ files using Excel● Designed & sold using appropriate sales tactics

● Delivered booth designs and display solutions in the events, retail, and tradeshow industries to a wide array of end clients, earning the company about $685,000 since starting.● Communicated thoroughly with sales representatives and provided great customer service to distributors to meet the end client’s expectations.● Made sure to look for and suggest both creative and economical solutions to provide clients options.● Managed schedule to take on multiple projects per day, allowing interruption & renewal of priorities to minimize impacts under tight time constraints & send deliverables to the customers on time.● Successfully sold booths under clients’ budgets that beat competition pricing.● Researched companies to outsource for the best and most affordable products to satisfy special and unique requests.● Collaborated with detailers, graphic designers, set-up crew, and other departments to reach the best design solutions.● Worked daily with CAD, rendering, & CRM applications.

● Proposed promotional product designs to clients such as Bacardí, Mike's Hard Lemonade, Mattel, and Tim Horton's.● Create visual aid of promotional products using Adobe Photoshop and Illustrator.● Performed market research that helped me choose the best products to present to clients.● Designed & presented to the company a new product concept.● Complete a personal innovative project that could be proposed to one of the company's main clients.● Learn & refine skills in SolidWorks, Adobe Photoshop, InDesign, and Illustrator.● Reverse-engineer products to learn and improve assembly design and methods.● Capture photos and keep documentation of products.● Engage in meetings with the company and clients to discuss project briefs, inspiration, and ideation.

● Designed small products that are easy to manufacture and easy to sell locally to gain quick initial revenue.● Directly communicated with clients to understand their needs● Collaborated with engineering department to improve and validate design solutions.● Consulted a patent lawyer to understand costs of patenting and copyrighting.● Performed market research.● Created a budget list of expenses for each project.

● Quickly learned how to use medical billing software such as Epic and Meditech.● Utilized Excel to create data reports for billing cycle manager.● Fixed and reversed hundreds of patient bills a day.● Sorted paperwork and insurance letters.

Fixed patients' bills using Epic and Meditech ● Organize letters from health insurance companies.