Alexandria Smith Email & Phone Number

Austin, Texas, US

Alex Smith is HCM Industry Executive Director for State, Local and K12 at Oracle. In this role, she is responsible for driving HCM Cloud growth by working with customers throughout all stages of their lifecycle as well as working with internal Public Sector teams to develop and execute Oracle’s GTM strategy.

Smith Human Capital Management Group is a boutique HR consulting firm. With a wealth of experience in HR, the firm assists leaders with organizational transformation and culture change through policy, training, and coaching. The team comprises credentialed professionals in Human Resources, SPHR, and SHRM-SCP certifications. We provide: HR Advisory Services.

Memphis, TN, US

• Reporting to Mayor Jim Strickland, and a participating member of the Senior Leadership Team, responsible for HR Strategy and Services for 8,300 full-time and part-time employees (75% represented), and over 5000.
• Restructured HR team – both adding and eliminating positions - Established talent management, equity, diversity and inclusion, wellness and HRIS functions
• Led 4 executive search processes and facilitated equitable internal succession planning, aiding in changing the top15 leadership positions diversity composition from 38% minority to 53% minority in 5 years.
• Rolled out Private Exchange for Retiree Healthcare—ensuring retirees had access to quality care. Saved the city $300 M in OPEB liability and reduced retiree costs by 26%
• Launched employee development program called “Professional Development Institute”
• Launched City performance management process with the first-ever pay for performance program at the City

Minneapolis, MN, US

Working as an adjunct lecturer teaching a course on Navigating Difficult HR. Description: HR professionals do a lot of things and some of them aren't pleasant. The class discusses best practices and current research on necessary HR practices like performance improvement plans, formal employee investigations, firing an employee, difficult conversations.

• Reporting to VP, Corp HR, and work as the Global HR leader for Brightstar Device Protection, a 270+ FTE and $400 M rev subsidiary of Brightstar Corp. Provided HR direction and leadership to drive business growth.
• Facilitated discussions with SVP to restructure the business for growth over 2 month period. Built approach, business justification and change management plan for restructure. Aligned key vendors to ensure exceptional.
• Defined and implemented strategic people plan with supporting budget and initiatives to drive delivery of business strategy – including assessing and restructuring the HR team and creating and hiring new positions
• Repositioned the HR team’s brand through developing a communication plan (e.g. HR Road Show), realigning the HR team structure, and making two great hires for the HR team
• Streamlined the recruiting process, interviewing guidelines and recruiting strategy which enabled the team to hire 70+ people in 4 months
• Built relationship with Finance to develop visibility and accountability for SG&A costs and instituted processes to reduce talent acquisition costs by 40%

Miami, FL, US

• Reporting to the Chief Administrative Officer and General Counsel, acted as trusted advisor to the CAO and Global CFO in handling confidential executive employee-relations, hiring and onboarding, change management and.
• Led the global annual performance review process and formed a 6 person regional committee to ensure regional alignment and execution. Also worked closely with the HRIS and IT to create supporting tools/technology to.
• Launched the first global Talent Review process with 9-box methodology and hi-potential criteria for the company
• Led the re-design of the legal organization creating clear accountability and leadership for integral work streams

Minneapolis, MN, US

• Worked as a business partner for the Team Member and Retail Services business, an organization comprised of 5 contact centers with over 530+ exempt and non-exempt employees. Partnered with senior leaders to help them.
• Successfully partnered with the business to create the business case for increasing headcount of the travel team domestically and internationally in a resource constrained environment
• Partnered with the business to create first annual Retail Contact Center Career Forum with 90% satisfaction from attendees
• Partnered with employee relations contact to establish common performance management policies and best practices
• Helped map the Senior leadership onboarding process and established a “New Leader Assimilation” program to aid new senior leaders with building relationships and confidence with their teams
• Established 2 learning circle programs – one program to aid HR professionals who have large non-exempt client group populations, the second program for the diversity business council

Redmond, Washington, US

• Responsible for driving the people agenda for 470+ employees -- inclusive of product engineering group with a $700 M business, and finance group that handled $20 B in revenue. As a HR partner my focus was to play a.
• Participated in planning team and co-facilitated training for the Microsoft Finance Professional Career Fair and Development Day -- This event trained 250+ finance professionals on how to develop a career development.
• Integrated 40+ international services team into engineering client group, and successfully changed their compensation structure without having any attrition as a result of the change
• Established and facilitated “Facilitated Team Feedback” and “New Leader Assimilation” progeams to improve manager capability and employee confidence.
• Established framework for mentoring ring program for global development centers and to train new HR professionals.

Redmond, Washington, US

• With $200K+ budget responsibility and two direct reports was responsible for strategy and implementation of enhancing capability and impact of MS world-wide Quality Profession Leaders through developing hiring.
• Built community learning strategy using events, training sessions, Facebook, and mentoring to help community members onboard, learn new skills share information and provide peer-to-peer coaching
• Created and delivered virtual Learning Circles, Online Learning Series, produced international off-sites for 50+ with 90%+ satisfaction on avg
• Owned, developed and produced a 2-day conference with both training and community building content. Over 100 attendees and achieved a 90%+ attendee satisfaction score.
• Communications: Produced monthly newsletter that was distributed WW to 300+ employees internally, was responsible for maintenance and communication of teams intranet web presence, and also produced monthly business.
• Helped to enhance WW performance standards through developing job descriptions, hiring guides, and role profiles

Redmond, Washington, US

Completed Microsoft's HR TRAX accelerated leadership development rotational program. A program which provides multiple HR and business experiences with sponsorship from HR Leadership.HR Project Manager, ImmigrationFebruary 2007 – January 2009 With $100K+ budget responsibility was responsible for developing programs to improve employee satisfaction and.

Columbus, Indiana, US

Worked as an intern for Cummins' Power Generation business-a business with 1,400+ employees and annual sales of more than $1.2 billion. KEY ACCOMPLISHMENTS: Analyzed and audited their current AA/EEO data and developed a new procedural manual for their AA\EEO audit process. Also, developed an AA/EEO training module for managers and HR Researched intern.

Rahway, New Jersey, US

Worked as an intern for the corporate headquarters at Merck, a 61,500 employee pharmaceutical company with annual revenues of 22.36 billion. Key Accomplishments: -Provided support to corporate staffing through sourcing and screening candidates, and participating in contracting meetings with hiring managers-Developed solutions of new interviewing tools.

Masters Of Arts, Human Resources And Industrial Relations

Bachelor Of Arts, Economics

Study Abroad, Economics

Study Abroad Program, Economics And Art History, Study Abroad

Honors High School Diploma, Course Work At Ball State University In Economics And Accounting