•Monitor and manage daily operations, tool integrations, and automations of various cloud solutions in our tech stack. • Evaluate technology risks to develop disaster recovery plan and backup procedures. • Test, troubleshoot, and optimize our systems so that they operate effectively. • Help with overseeing tech stack budget, ensure cost-effectiveness of tools, and monthly tech stack audits.• Coordinate and oversee tech stack purchases, installations, upgrades, maintenance, and billing.• Coordinate to ensure all IT activities are performed within the parameters of applicable US laws, codes, and regulations.• Participate in the hiring and/or evaluation of agencies, employees, and vendors.• Manage onboarding, offboarding, and administration of tool access to Community Influencer®'s team members.• External technical support for real-estate client members and prospective customers (Tech tools: WordPress, Elementor, WP Engine, Cloudflare, IDX Broker, Follow Up Boss).• Identify customer needs and collaborate with internal departments to optimize customer services, champion opportunities from customer journey perspective, and increase brand awareness. • Gather and document client feedback and incorporate into company processes, marketing, and advertising. • Analyze member data to drive more sales, reduce churn, or strengthen member retention. • Align customer experience strategies with marketing initiatives. • Hold live 1:1 tech support and weekly coaching calls with clients for resolving tech issues or tools setup.• Create tech video tutorials for our Learning Portal and for our YouTube.• Create written SEO-friendly tech guides to help both our real estate clients and leads.

• External technical support for real-estate client members and prospective customers (Tech tools: WordPress, Elementor, WP Engine, Cloudflare, IDX Broker, Follow Up Boss).• Help with internal technical support and tool access administrator for Community Influencer®'s team members.• Help with tech stack management, audit, and tool maintenance for over 55+ tools (such as ActiveCampaign, Google Suite, LastPass, WP Engine, Zapier, ClickUp).• Help with conducting technical coaching calls for our real estate-focused courses.• Create and maintain technical documentations, SOPs, guide videos, and changelogs.• Help with creating SEO-friendly tech guides for our products and knowledge base (Tools: RankMath, Semrush, Surfer SEO, Google Analytics, & Google Search Console).• With experience in setting up ad Pixels, CAPI, and ad events (thru Meta Business, Google Ads, Google Tag Manager, and PixelYourSite).• Help with conducting company Skills and Culture Fit Interviews for hiring talents.

• Tech Stack/Tools: Power BI, SQL, Profisee, Python, PySpark, MS Azure (i.e. Databricks, Data Factory, etc.),• With experience as the release/project manager for UAT/platform upgrades.• Master Data Management (MDM) using Profisee for Bacardi.• Business Intelligence (BI) Development, Python Data Engineering, and Azure DevOps Engineering for Mars Wrigley.• Design data architecture structures necessary to support business intelligence (BI) initiatives.• Manage data integration, ETL, and cloud migration among core business applications, data lakes, data marts, cloud platforms, SQL databases, etc.• Perform business data analytics then develop and optimize Python-based or BI apps, dashboards, and reports with focus on usability, performance, flexibility, testability, and standardization.• Performance-tune BI products including, but not limited to, load balancing, caching, etc.• Write or record video/voice tutorials for technical and maintenance documentation as needed.• Communicate actionable insights from data with business, technical, and leadership stakeholders.

• T-SQL on Microsoft SQL Server Management Studio (MS SSMS) and SQL Server Integration Services (MS SSIS). Performed ETL (Extract-transform-load) processes and CRUD (Create-Read-Update-Delete) on cloud data and worked with pipelines to meet various business specifications.• Business intelligence dashboard development using Microsoft Power BI (PBI). Creation of visuals, calculated measures, DAX formulas, ETL using power query, etc. to publish interactive reports and apps.• Certification for ITIL v3, which is a globally recognized collection of best practices for managing information technology (IT) processes.

• Accounting, bookkeeping, tax, marketing, and business SEO, which includes writing, strategizing, and website management of DreamFirms.com• YouTube SEO of videos and shorts for 'Dream Firms - Tyler S. Clark' Channel.• File management of company's Google workspace• Create documentations and video recordings of technical tutorials and marketing presentations through either Zoom or Loom• Management and administration of Google Ads, Google Data Analytics, Google Search Console, and Ahrefs SEO Monitoring for Dream Firms

• Accounting, bookkeeping, tax, marketing, and business SEO content research and writing (topics include marketing funnels, landing pages, metrics tracking, etc.)• Data management of company's Google Workspace and cloud storage• Documentations and video recording of technical tutorials and marketing presentations over Zoom or Loom

• Technology content SEO research and writing for the Blog and Knowledge Base of HelloTech.

• Developed an MS Access database system for the laboratory tests of the UP Diliman University Health Service (UHS) with two other developers.

• Worked on 'Development of a Power Quality Monitoring and Assessment Procedure (PQMAP) for a Healthcare Facility' undergraduate capstone project with two other researchers. • Affiliate of the UP Diliman EEEI Electric Power Research Laboratory (EPRL), specifically of the Power Systems Simulation Laboratory (PSSL).

• Tasked to provide over-the-phone, walk-in, and field technical support for troubleshooting and solving computer network-related problems of the University of the Philippines Diliman Network (DilNet) users.

• Tasked to lead in planning, organizing, and coordinating matters concerning the Culmination Night 2020 of the IIEE-CSC-UPD.

• Tasked to help with external affairs (research and writing) of the IIEE-CSC-UPD organization.

• Tasked to plan, coordinate, and organize various technical workshops for the IEEE-UP Diliman-Student Branch.

• Tasked to help with external affairs (research and writing) of the IEEE-UP Diliman-Student Branch organization.