Chryssa Hunlock, Pmp Email & Phone Number

Veldhoven, NB, NL

Kirkland, Washington, United States

Position is with Kenworth Division, National Fleet Management group as Senior Technical Advisor to Kenworth’s key accounts. Responsibilities include training fleet customers on new and emerging product applications and technology to optimize scaled fleet operational experience. Role supports entire Kenworth Sales organization with special focus to key.

Seattle, Washington, United States

Role is within PACCAR’s Information Technology Division (ITD) that utilizes cutting-edge technology to provide systems development, consulting, voice and data communications services to the entire PACCAR Corporation (includes Kenworth, Peterbilt and DAF brands) with high visibility in the technology sector.- Responsible for coordinating efforts to manage.

Kirkland, Washington, United States

Role was within PACCAR's Kenworth Truck Division, supported all PACCAR vehicle brands (Kenworth, Peterbilt, DAF). PMO Dept Program Manager is responsible for managing product development in a matrixed organization to meet program objectives, including schedule, scope, budget, communication, and issue management. *Coordinates product development program.

Santa Maria, California, United States

*Utilize Project Management, Transformational Leadership, and Lean Management skills to initiate successful operation of newly built (July 2021) Heavy Duty Truck dealership*Approx 35 Direct Reports: diesel technicians, foremen, advisors, warranty admins ($3.6M budget)*E2E Program Management lead for portfolio of projects related to: employee compensation.

Portland, Oregon, United States

*Responsible for Aftermarket Parts Sales performance of California District, approx $90M annual*Conduct operation audits and financial analysis to identify needs based on formal analysis, thenwork as E2E Project Management owner in conjunction with senior stakeholders to secure resourceswithin the Daimler supply chain that ensure maximum product.

Sumner, Washington, United States

*Lead the Driver Recruiting & Retention team, approx. 20 direct reports*Design and implement Driver Engagement & Retention program: identify metrics and establish KPIs,facilitate driver focus groups and quantitative surveys to provide statistical analysis of driverretention, recommend and implement objectives cross-functionally within all related.

Salt Lake City, Utah

*Business Development Partnership with dealership stakeholders within AOR (UT/ID/CA) to increase/maintain product penetration, cold call competition branded truck fleet stakeholders*Perform data analysis on wide array of comprehensive engineering data related to product fuel economy performance and route simulation software, then create improvement.

Portland, Oregon Area

*Manage and influence business partners for Heavy Duty Truck Dealership repair performance in AOR: OR / WA / CA / ID; manage Portfolio of Projects as related*Act as cross functional cohesion point between dealership/end customer and internal factory stakeholders with Service Engineering, Technical Call Centers, Engineering, Quality, Warranty, Workshop.

Portland, Oregon Area

*Job shadow/train & support all District Field Service Managers in the Western Region: dealership and customer visits, Project Management for Field Service Product Report (FSPR) liaison between Field Service and Engineering for specific product issues E2E*Special projects in Data Analytics and C-level Reporting creating Tableau Server reports related to.

Portland, OR

• Represent the Daimler initiative for customer support excellence.
• Field calls from any owner of a Daimler heavy/medium duty on-highway truck. (Dealer disputes, customer feedback, warranty, general questions and specifications.)
• Coordinate breakdowns for Transporters and Excelerator, ASA, Fleetpack customers.
• Process invoices and settle payment for breakdowns as described and applicable above.

Detroit, MI

*Call center that supports field technicians and owners in engine repair and diagnostics, software technical support, parts lookup, and more. *Support customers and dealers/distributors for engine-related questions about repairs, troubleshooting, software, parts, Virtual Technician, and more.*High call volume, data entry and processing, maintain electronic.

Seattle, WA

Rapidly growing business with three separate product lines housed in one location: Measurement TechNW Thermal Manikins, MTNW Line Control Inst, & Engineered Compost Systems. Last position held: remote contract for website development on three separate websites after relocating.*Created the HR Department: state & federal law employment compliance, hiring.

Seattle, WA

Shop owned by Steg Von Heintz, former New York with Indian Larry. http://www.flyingpiston.com/bike/2223/schwinn-psycho-cycles-inc*Repair & Fabrication on all makes and models. Primary function as a mechanic. Machine shop operator on mill/lathe/welder etc.*Created website, ebay store for parts, merchandise store, & handled all advertising and customer.

Seattle, WA - Phoenix, AZ - Flint, MI

• UPS Employee for 8 years, UPS Part-time Management for 5 of those years. Worked in a leadership position with Teamsters as direct reports. LEAN load and safety techniques trainer and evaluator. Transferred with UPS.
• Lead trainer for all new employees over 5 day workshop covering OSHA safe work methods, UPS lean load methods, UPS ethics and integrity. Continued OJS assessments and training for 30 days per employee. Certified.
• Revenue Recovery Supervisor for Flint and Saginaw, MI – 20 direct employees. Report generation, presentations for the region, remote administration of Finance Department goals.
• Last position held: Air Dock Supervisor – 10 direct reports, responsible for all Next Day Air through Seattle, required TSA fingerprint clearance and certification to load airplanes.

Kalamazoo, Michigan Area

Automotive parts sales, engine and parts diagnostics, customer service, open/close responsibilities.

Bachelor'S Degree, English

Activities and Societies: Master's level courses in final year. Technical writing minor Psychology courses, Literature courses, Advanced.

Certificate, Small Engine Mechanic

Did not complete. Offered position as motorcycle mechanic during education.