Chrystal Howard Email & Phone Number

Concord, Ontario

Medical LeaveConsulting - Accounting and Finance

Decreased tax audit losses by identifying approximately $75,000 of original CRA estimated errors, and successfully providing tax exemption documentation. Recovered from customers over 95% of the uncharged GST deemed liable by the CRA auditor. Subsequently developed and implemented new controls to ensure future sales tax compliance.Liaised with internal and external personnel, from entry-level employees to upper-management to the corporate head office, gathering necessary sales and financial information. Used this information for the preparation of year-end and interim period management and customer reporting communications.Created, maintained, and issued a large volume of customer rebates. Organized an effective system of monitoring a complex variation of agreements allowing for quick administration and accurate responses to requests for information.Continuously developed and implemented new reporting procedures within a multi-disciplinary accounting department. Consequently reduced the time required for the month-end close process from five to two working days. Decreased material posting errors within accounts payable and credit groups immediately after creating and testing the new SAP queries and reports that were deemed necessary for control. Regularly coordinated and led national departmental luncheon meetings and seminars regarding new system processes and current application use concerns. Achieved training success while using different remote access training tools. Handled the demands of a fast-paced environment by prioritizing multiple projects, daily tasks, and last minute emergencies. Consistently met deadlines and estimated timelines. Prioritized tasks and took on additional responsibilities as required. Was able to effectively put forth extra time and effort in periods of short-staffing.

Reduced customer payment processing time by creating codes for customer short payments. In the development of these codes, allowed and utilized the ability to report by code to credit representatives and credit managers which allowed for quicker collection when necessary, which assisted in the decrease of national and branch DSOs. Preserved the company’s competitive edge with the team creation of an online order and credit card automatic system that was user-friendly to customers. Increased credit card sales by approximately 75% decreasing the internal cost and time needed for order placement, and payment collection. Improved efficiency and increased customer communication by creating roughly a dozen individual monthly customer summaries. Used these to decrease collection time for several large grouped customers whose sales are amongst the distribution’s top purchasers.Recognised a need for, and created a spreadsheet template to reconcile daily deposits to the treasury department’s daily banking reports, ensuring timely posting of bank service charges and credit card fees and allowing for immediate resolution of all discrepancies.

Contributed to team effectiveness through the efficient and timely processing of up to 400 daily customer cheque, cash, bank draft, credit card, and debit card payments.

Cga / Mba, Cga Designation And Mba Concurrent Program

Diploma, Accounting And Business/Management

Bachelor Of Fine Arts (Bfa), Theatre/Theater

Ossd/Oac