Reporting to the managing director; responsible for managing a roster of delivery drivers and supervision of staff members on the floor. Ensuring quality of service to all clients including major hospitals such as Liverpool, Nepean and Bankstown as well as many other smaller contracts across the Greater Sydney area and outlying areas. • Creating and managing daily runs for delivery drivers• Filing & Invoicing (Xero, BPoint, Myob, Saasu, Excel)• Update/manage call logs• Arranging/managing job requests• Creating purchase orders and quotes• Organisation and management of equipment/supplies• Customer service and sales• Administration and application of the NDIS program• In-person demonstrations of equipment for clients• Developed knowledge of medical equipment• Data entry/management • Continuous improvement• Providing training to new and current employees• Ordering stock as required• Ad-hoc client requests • Workload distribution and management ie delegation of tasks.

Reporting to the shift manager/owner, I was responsible for providing exemplary service to the patrons of the golf club, which includes but is not limited to the following duties: • Hospitality• Waiting on customers• Customer service• Training new employees• Food preparation• Functions and special events • Café service• Cash up till at close