Chrystal Thomas Email & Phone Number

Sheffield Lake, Oh, Us

Oklahoma City, Oklahoma, Us

Achieved and exceeded results of project objectives while mitigating risks, meeting timelines/budget expectations, and engaging appropriate teams. - Led the design and implementation of an enterprise integration system that automated operations, eliminating errors and manual data entry which reduced implementation times by 33%.- Transitioned Fortune 500 company’s payroll division to an HCM model, streamlining operations and client support to reduce labor costs and increase revenue by $2M+ annually within 2 years.- Organized successful migration from on-premises systems to the cloud, reducing downtime and costs while enabling remote work for 800+ employees.- Expert in collaborating with business stakeholders to define project goals, prioritize tasks, and ensure alignment with business objectives resulting in 100% completion of all assigned projects during tenure.- Migrated payroll business banking platforms to align with the parent company. Collected and documented audit requirements supporting federal regulations successfully for both client and business accounts.- Primary project manager for client-facing marketing promotional rollouts and time-sensitive seasonal offers.- Analyzing KPIs after launch

Oklahoma City, Oklahoma, Us

Ancillary Product Support team lead focused on the rollout and standard operating procedures of new products to clients, sales, and operations. SME for client-facing HRIS systems and benefit implementation.- Highly sought-after product demo specialist providing customized sales demos for potential clients, White label partners and affiliates. Closed sales exceeding 1M+ with a close rate of 80% over a three- year period.- Spearheaded company standard for client-facing sales demos leading to the creation of a sales demo team that is still used across the organization today.- Constructed processes for the company's new client-facing HR platform with the ability to upgrade current merchants enabling sales to double margin and reduce retention for both new and existing business.- Subject Matter expert for all aspects of the Affordable Care Act including the launch of the client- facing platform, custom report creation, and ongoing government audit requirements.

Oklahoma City, Oklahoma, Us

- Created and implemented a new “Ambassador” role within the organization allowing retiring sales associates to continue to support their clients and create new business. - Liaison for employees requiring the sale of their portfolios while maintaining the appropriate residual amounts based on their financial needs and the guidelines of the organization.-HR company rep for all national corporate functions including the annual summit, sales incentive retreats, and company off-site training.