Chrystal James Email & Phone Number

Melbourne, Vic, Au

Australia

Melbourne, Victoria, Australia

At the Access Group, I am primarily responsible for managing technology platforms that relate to practice management systems and finance systems for our clients. My role encompasses a wide range of tasks that span innovation, development, and product development, in line with our commitment to constantly enhance and refine the services we provide. This often involves close collaboration with our clients and key stakeholders, ensuring that the solutions we deliver are tailor-made to meet their specific needs. My role requires skill in navigating multiple technical stacks, with a particular focus on Microsoft and Salesforce platforms. Whether it's rolling out new projects, introducing enhancements to existing systems, or troubleshooting potential issues, my primary objective is always to ensure the highest level of satisfaction for all our clients and stakeholders.

Melbourne, Australia

During my tenure at Grant Thornton as a Business Intelligence Analyst, my key responsibilities revolved around enterprise reporting and data management. This also extended to certain client engagements where I provided data as a service to clients, aiding in enhancing their capabilities. I developed a deep proficiency in Salesforce CRM Analytics and Tableau, using these platforms to deliver robust, insightful analytics that assisted in steering the firm's decision-making processes. I was also instrumental in working with internal stakeholders to gather requirements, plan and deliver analytics solutions. This involved translating complex data into actionable insights, driving strategic decisions, and contributing to the overall success of the organisation.

Melbourne, Australia

As a Senior Financial Systems Analyst at Grant Thornton, my role encompassed a wide spectrum of responsibilities. On the operational side, I was responsible for Business-as-Usual (BAU) activities, providing technical advice, and implementing a multitude of projects. These projects ranged from Salesforce and Document Management implementations to Knowledge Management and automation integrations between various systems. Apart from these technical engagements, a significant part of my role was also dedicated to process improvement initiatives. I continuously strived to enhance our workflows and systems, driving efficiency and effectiveness across the organization. Moreover, as a senior member of the team, mentoring junior colleagues was also part of my mandate. I took great pride in sharing my knowledge and experience, contributing to the development of our team's overall competence.

Melbourne, Australia

As a Finance Systems Analyst, my role primarily revolved around being a subject matter expert on our finance systems and processes. My in-depth understanding of these systems allowed me to implement numerous product enhancements effectively and efficiently, bolstering our overall operational capabilities. Beyond project-based improvements, my responsibilities also extended to managing Business-as-Usual (BAU) activities. These tasks ensured the smooth functioning of our finance systems on a day-to-day basis, contributing to the overall success and stability of our operations.

Melbourne, Australia

In my role, I oversaw a wide array of applications across our team. This encompassed not only finance systems but also critical areas such as reporting and systems integrations. With a diverse portfolio of applications under my purview, I was responsible for ensuring the optimal performance of these systems. My tasks involved routine system checks, implementing upgrades and enhancements, troubleshooting issues, and coordinating with other teams for system integration projects. This comprehensive oversight ensured seamless operations, accurate reporting, and effective integration between different applications, ultimately contributing to the efficient functioning of our organization.

Melbourne, Australia

As an Accounts Payable Officer, my primary responsibilities revolved around managing and processing all payment transactions accurately and in a timely manner. I also ensured thorough invoice verification, maintained accurate financial records, liaised with suppliers for payment-related queries, and adhered to the organization's financial policies and procedures.

Melbourne, Australia

In my role as a Commissions Officer, I was primarily responsible for managing and calculating all commissions in accordance with company policy and sales agreements, ensuring accuracy and timeliness. Additionally, I maintained detailed records, resolved commission-related inquiries, and collaborated with the sales and finance teams to streamline the commission process and support overall financial operations.