Chrystal Lee Email & Phone Number

As a Project Coordinator at Digital Strike, I oversee the planning, execution, and successful delivery of digital marketing services. My role involves collaborating with different teams, managing timelines, and ensuring projects are delivered on time, within scope, and on budget. Key responsibilities include:• Managing internal and external project tasks to meet client deadlines.• Coordinating with Client Success, SEO, Paid, and other strategists to define project objectives.• Updating internal documents and managing client dashboard changes.• Allocating and optimizing resources for efficient utilization.• Acting as an additional point of contact for client communications and project updates.• Ensuring project alignment with quality standards and addressing potential roadblocks.• Identifying and mitigating project risks with contingency plans.• Overseeing project budgets and managing scope creep.• Maintaining comprehensive project documentation.

United States

Managed over 300 dental marketing clients.Provided world-class service to ensure customer satisfaction and retention.Oversaw communication between offices and vendors.Analyzed offices’ digital footprint and offered various marketing strategies.

Miami/Fort Lauderdale Area

Managed multiple B2B client accounts and exceeded quarterly sales goals.Miami market contact for information on products, quotes, and event needs.Processing work orders, and obtaining payment via COD, credit, or purchase orders.Miami market’s AR and AP corporate liaison.Handling nationwide equipment transfers.Ensuring effective operation of office.

Managed B Experience Team.Managed various projects for in-house marketing.Oversaw creation and deployment of social media accounts for eight brand locations.Developed brand voice with content and graphics.

Managed multiple in-house marketing projects.Created native advertisements using Outbrain.Designed infographics.Gathered testimonials from clients to be used in case studies.Crafted Ad Copy.

Managed over 250 client accounts.Assisting with creative for quarterly newsletter campaign.Handling incoming calls from AdWords Call Extensions.Answering questions via live chat.Generating reports in Excel.Assisting with minor internal IT issues.

Plantation, Fl

Managed projects for over 700 marketing clients.Provided creative direction for websites, videos, banners and social media campaigns.Hired and trained multiple team members.Managed multiple designers and developers.Created various SOPs and outlined team responsibilities.

Miami/Fort Lauderdale Area

• Processed book sales • Trained staff • Maintained store layout

Boca Raton

• Managed six man team • Created profit and loss reports • Assisted guests • Twice Promoted: Cashier -> Electronics Assistant Manager -> Cosmetics Manager