Charles Sanchez Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, Us

Recruited to oversee and track 40 IT security, cyber security, and cloud infrastructure projects simultaneously. Key Accomplishments:• Delivered solutions that led to increased cyber hygiene through the utilization of multiple tools.• Boosted security score from 33 to 80 in 3 months by steering remediation projects that fixed items discovered during a security audit of Azure and M365 infrastructure. • Worked on and organized Managed Service Provider (MSP) for projects and operational solutions. • Planned and deployed Single Sign On (SSO) solution via utilization of SAML on Azure Active Directory by collaborating with Product Managers and SaaS providers. • Authored standard operating procedures (SOP), including overseeing phishing support process and Single Sign On (SSO) deployment. • Wrote contract addendum covering information security included in all SaaS contracts through collaboration with Information Cyber Security DVP. • Facilitated Change Advisory Board (CAB) meetings to review changes and exception requests to the infrastructure environment.• Reviewed vendor SOC2 reports and user access for annual compliance by outside auditors for HIPAA purposes.• Utilized tools to track and implement projects to plan patching, upgrade devices, investigate user access, account for assets, and write standard operating procedures (SOP).

Ashburn, Virginia, Us

Hired to steer client relationships and oversee daily tasks to ensure attainment of service level agreements. Managed security services and teams, including endpoint, encryption, network, Help Desk, and account and access management. Supervised a team of 7.Key Accomplishments:• Ensured secure infrastructure environment by utilizing best business practices and providing insights. • Determined if on-budget and reported to leadership by tracking hours of client team. • Presented monthly status to client leadership, including CISO and IT Directors.• Completed attestation for annual compliance review by reviewing and tracking user lists. • Assisted in proposal and contract development.

Chicago, Il, Us

Information & Cyber Security Senior Manager [2017-2020]Promoted to attain business critical information security initiatives by overseeing security programs on-premises and cloud platforms. Key Accomplishments:• Spearheaded completion of key implementation projects related to remediation and PCI compliance via collaboration with engineers and business leaders. • Produced workflow deploying applications from on-premise to public cloud by collaborating with identity access management (IAM), compliance (PCI, PII, and Audit), operations, application security, and infrastructure.• Realized automated tools implementation, review and approval processes development, and standards design by facilitating AWS strategy development via identification of security gaps by collaborating with AWS Solutions and Security Architects. • Leveraged on-shore and off-shore engineers to steer PCI compliance projects implementing MFA, file integrity monitoring (FIM), and whitelisting on 15 technology types, including Citrix, IBM, and Symantec.

Chicago, Il, Us

Promoted to facilitate the activities of 6 Technical Program Managers tasked with ensuring the delivery of key infrastructure milestones by supporting all infrastructure engineers and application developers in 2 data centers. Key Accomplishments:• Secured proper funding by creating business cases for budgets.• Captured a 50% decrease in time to delivery to clients by documenting, reviewing, feedback, and deploying through a streamlined workflow process.• Developed and maintained vendor relationships, from delivering proof-of-concept (POC) projects and determining the best technology solutions with engineers to negotiating terms and overseeing statements of work (SOW) via collaboration with the internal legal department. • Assured cost-effective solutions by serving as a key contributor to due diligence research and drafting of procurement bids. • Insure web page and e-commerce accessibility by pioneering website compliance with the Americans with Disabilities Act through collaboration with internal/external developers and legal teams.

Chicago, Il, Us

Tapped to bolster revenue by collaborating with the leadership team to determine project priority. Evaluated and maintained a portfolio of 1K+ projects annually and valued at $500M+ in potential revenue. Key Accomplishments:• Identified project impact and estimated costs by collaborating cross-functionally. • Enabled effective utilization and allocation of all resources by engaging in continuous process improvement initiatives. • Reengineered the intake process by drafting a detailed review of return on investment (ROI) and functionality while implementing an agile process focused on design, develop, and deploy.

London, London, Gb

• Managed cross-functional team of 10 that created a strategic development plan for the Chicago Mercantile Exchange (CME) Group corporate web site that was used by the client to implement our plan using internal resources• Responsible for project delivery, scoping, problem-solving, reporting, and day-to-day operations• Partnered with another consulting company at the request of the client resulting in me managing multiple relationships• Tracking financials including hours worked, expenses, and invoices

• Managed 10 direct reports including developers, analysts, and project managers that accounted for $5 million in revenue• Managed interactive project portfolio for 17 properties and assigned resources based on revenue-generating capabilities• Developed and managed client campaigns including email, web sites, ads, lead generation, and tracked appropriate metrics• Developed and implemented new products that accounted for incremental revenue of over $1 million• Restructured team’s roles/responsibilities and operating processes• Negotiated with and managed vendors while working with the corporate legal team to determine contract terms and conditions

Interactive Program Lead for Corporate Development Group • Responsible for Web Program success including facilitating and enforcing prioritizations, 70 resources, and deliverables • Responsible for stakeholder relationships program status for the COO; CIO; VPs of Account Management, Technology, Product Management, Project Management, and Sales• Conducted monthly financial reviews to discuss results and trends related to capitalization and expense • Developed and tracked metrics for projects and the overall program by interpreting and reporting results• Championed and improved the process development life cycle in the Corporate Development Group

Bachelor, Computers, Writing, Project Management

Bachelor