Christopher Sheppard Email & Phone Number

Montreal, Qc, Ca

Pointe-Claire, Quebec, Ca

• Negotiate rates and liaise with last-mile delivery carriers, including BoxKnight, Canada Post, Canpar, FedEx, NationEx, UPS, USPS, and Xpedigo• Knowledge of various modes of transportation, including small parcel, LTL, FTL, and international freight• Work with the Warehouse Operations Manager to analyze operational data, uncover issues, and identify areas of improvement • Use SQL to analyze patterns in order volume, forecast future trends, generate warehouse statistics and prepare supporting data for monthly billing• Work closely with the Director of IT to develop dashboards and new data gathering procedures• Write-up new procedure manuals for return and receiving guidelines• Find potential areas of automation in everyday processes• Scoping and testing an in house developed WMS and TMS• Create databases and dashboards to show visual representation of data using programs such as Microsoft Access and Excel

Pointe-Claire, Quebec, Ca

• Develop a rapport and maintain professional relationships with clients• Managing risk and issues, addressing and resolving customer concerns• Communicate specific client service level agreements with operations, and monitor to ensure they are respected• Coordinate all aspects of shipment process, including quotation, booking, manifest, Bills of Lading, and delivery confirmation, for domestic and international destinations

Pointe-Claire, Quebec, Ca

• Verify and evaluate shipment status to meet daily deadlines• Manage records of all outbound shipments• Perform efficient and accurate data entry, document management, and workflow problem solving in conjunction with other departments• Check for inventory discrepancies and correct abnormalities• Managed a team of 4 to 7 members

Pointe-Claire, Quebec, Ca

• Print reports and purchase orders• Check for inventory discrepancies and correct abnormalities• Identify discrepancies between purchase orders to packing lists and invoices and take appropriate measure to investigate and resolve.

Boucherville, Québec, Ca

Responsibilities:- Customer service- Ensuring plans from head office were presented correctly- Organizing and balancing inventory- Fork lift driver- Effectively prioritized and organized workloads to meet daily and weekly schedules- Organized and implanted an efficient work flow system, saving time and money- Commended by management on numerous occasions for the quality and consistency of my performance

Boucherville, Québec, Ca

Research aimed at studying environmental and economic impacts of delivery routes to meet the objective of minimizing said impacts while respecting company budget. End Results:- Research found estimate levels of greenhouse gas emissions on a yearly basis - Zoning restrictions and environmental fees were suggested to offset environmental impactsAccomplishments:- Improved the accuracy of environmental impact forecast - Improved delivery time and lowered greenhouse gas emissions through route planning - Established excellent working relationships with management

Bachelor Of Arts (B.A.), Specialization In Urban Planning

Dec, Social Sciences