Soumik Choudhury Email & Phone Number

Karnataka, India

Bangalore Urban, Karnataka, India

Bangalore

Schneider Exchange is the next Gen IOT Collaboration, API Development and Market Place platform of Schneider , I as Analytics Product Program Manager develop vision and strategy for analytics Module of Exchange Platform, analyzing customer behavior in the platform derived from multiple insights and also working closely with the Marketing ,UX and other product owner group to define and implement BI and web analytics solutions for the Exchange platform.MarketPlace Product Owner prioritizing the product roadmap working closely with the Business, and Marketing team devising multiple acquisition and retention strategies driving adoption.Schneider EcoStruxure IOT Edge Computing And Analytics Offer Deployment manager working closely with SE Offer Owner and Customers to understand the requirements surrounding customer needs and manage the deployment of specific offers to customers encompassing Digital Delivery, Monetization, Subscription, Legal and specific customization pertaining to the offer for the business line or country.

Bangalore

Commercial IT Program Leader at GE Digital owing up overall Strategy,Resource and Delivery in CRM space (Sales,Customer Service,Marketing and Communication) for Transportation Business.Technical Product Owner for the Digital Market Place (eCommerce) platform for the business delivering rich customer experience and revenue for the business.

Bengaluru Area, India

Leading the Commercial Digital Thread program for GET Transportation reporting to IT and Commercial Sales leader(CXO) and Corporate commercial excellence team driving commercial digital initiatives(ITO-OTR) for the business and the companyIT platform owner for GE Transportation Salesforce Sales and Service Cloud owning Programs, Budget and Resourcing for the platform.On the services side, worked towards digitizing services BOM, enabling service team to have a digital view of the asset up for maintenance, enabling faster resolution of the service problem enabling productivity.

Bengaluru Area, India

Evaluated, developed and implemented Salesforce Service Cloud process for all Customer Service Interactions by implementing multiple channels (CTI, Portal, Email to Case, Live Agent) for digital solutions business.IT Project Manager for Global implementation/rollout of Customer Web Centre Portal for Locomotive Parts, Global Signaling and Marine & Stationary business as part of After Sales Parts Market P & LIT Team Lead for EOA technology obsolescence project, reverse engineered and upgraded business critical EOA application from out of support 3rd party Clarify module to standard GE Tech Stack

Was part of GE Remote Monitoring and Diagnostic group, defining and leading a crucial legacy migration project to a standard platform as part of technology obsolescence initiative. Also worked very closely with the business to lay foundation for next gen Diagnostic and Monitoring application , enabling better data analytic to be run on the data , so that business can preemptively analyze and predict potential downtime of locomotive thereby enabling preventive measures and enhancing efficiency of the locomotives.

Business Analyst and Delivery lead for Archiving 30 years’ worth of GE Aviation Engine Build related data from a legacy system (MTV) to the new Teradata solution. Business Analyst and Delivery lead for Lean Six Sigma based ‘standardized data transmission process’ of Engine Build data from Supplier to GE Aviation Systems.

Played the part of Onshore Technical Lead for Fidelity Investment Retirement Group .