Chihiro Suzuki Email & Phone Number

San Jose, California, United States

Basic life support for events at SAP Center and Tech CU Arena

San Diego, California, United States

Installation of smart systems including distributed audio-video systems, automated lighting, motorized window treatments, security management systems and underlying wired/wireless networks for high-end residential and commercial properties.

Tokyo, Japan

Management of IT services and digital solutions at 80+ retail outlets in Japan, including network connectivity, payment systems, digital signage, and all underlying infrastructure. Worked closely with design and construction teams, suppliers, and contractors to build out new stores throughout the country. Was solely responsible for the design and implementation of digital signage solutions including content management systems. Facilitated rollouts of in-store and back-office applications in concert with global and regional counterparts.

Tokyo, Japan

Managed IT operations for offices and retail stores in Japan, with focus on server and network infrastructure. Worked with global counterparts and vendors to implement standardized processes and solutions, and sought opportunities for local process improvement/innovation and executed as appropriate.

Tokyo, Japan

Management of all IT infrastructure in Japan including in-house and off-site servers, local area networks, inter-site connectivity, and provider services. Was responsible for providing and maintaining IT services for over 150 users across multiple sites in Japan and China. Closely worked with business analysts, process owners, and suppliers to facilitate infrastructure required for business applications. Identified opportunities for systems improvement and proposed appropriate solutions for project initiation. Collaborated with global IT teams and vendors to implement global standards and solutions. Supervised internal desktop support staff and outsourced server and network operations. Reported directly to the president and to global service owners in headquarters (Italy). Ancillary duties include procurement, fixed asset management, contract management, and compliance.

Tokyo, Japan

Managed data center operations in Japan including server deployment, systems administration, and all aspects of security. Worked closely with service owners and external vendors to implement and maintain the infrastructure required for business operations. Reported to local and global management and supervised two staff for daily operations and incident management.

Tokyo, Japan

Managed IT services in Japan including the network infrastructure, servers, and end user support. Liaised with global service owners and local vendors to implement infrastructure and end system standards in Japan. Provided remote and on-site support for all users in Japan. Maintained Section 404 (SOX) compliance through periodic reviews of IT risks and controls. Worked closely with the Finance Team to manage invoices, lease contracts, fixed assets, and inter-company billing. Consistently “achieved (or) exceeded expectations” in annual performance reviews and was voted “Employee of the Year” for 2005.

Specialized Certificate In Geographic Information Systems

Specialized Certificate In Python Programming

Education record

Computer & Information Science