David Chuang

David Chuang Email and Phone Number

Head of Customer Experience at Mercedes-Benz Taiwan @ Mercedes-Benz Taiwan, Ltd.
songshan, taipei city, taiwan
David Chuang's Location
Taiwan, Taiwan, Province of China
David Chuang's Contact Details

David Chuang work email

David Chuang personal email

About David Chuang

I am a passionate petrolhead, a farmer, a filmmaker, and a father of two amazing boys. My area of expertise lies in the digital, technology, and project management domains. With nearly 20 years of experience, I have proven myself to be a competent technology leader, having worked in several multinational corporations. I possess exceptional project management skills, and I have a track record of leading, influencing, and driving cross-functional teams toward success. I am an effective communicator, with strong oral and presentation skills, which enables me to interact and communicate with people at all levels. I have worked with senior business stakeholders, providing valuable thought leadership, and collaborating with the Executive Team in decision-making and leading innovation.

David Chuang's Current Company Details
Mercedes-Benz Taiwan, Ltd.

Mercedes-Benz Taiwan, Ltd.

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Head of Customer Experience at Mercedes-Benz Taiwan
songshan, taipei city, taiwan
Employees:
141
David Chuang Work Experience Details
  • Mercedes-Benz Taiwan, Ltd.
    General Manager, Customer Experience
    Mercedes-Benz Taiwan, Ltd. Aug 2024 - Present
    The CX department is dedicated to delivering top-tier Customer Experience by seamlessly integrating digital and physical interactions to enhance brand engagement. Through strategic CRM Events, MarTech Optimization, Retail Marketing, and Data-driven Methodologies, we uphold our commitment to exceptional customer satisfaction. Continuously refining our customer experience strategy, we strive to set higher standards while fostering a culture of innovation and excellence within the organization.
  • Mercedes-Benz Taiwan, Ltd.
    General Manager, Digital Innovation & Transformation
    Mercedes-Benz Taiwan, Ltd. Aug 2022 - Jul 2024
  • Jti (Japan Tobacco International)
    Cluster It Director Taiwan & South Korea
    Jti (Japan Tobacco International) Apr 2020 - Jul 2022
    Having taken my knowledge and best practices to the Korean market, I focused on driving technological innovation and efficiency. Through collaboration and adaptation, I was committed to maximizing success and fostering growth in this dynamic market.
  • 日煙國際
    Taiwan It Director
    日煙國際 Feb 2018 - Mar 2020
    Taiwan
    Lead to achieve business and financial objectives by strengthening the performance and delivery of Market and Factory IT teams in Taiwan, the third-largest market in worldwide JTI.
  • Freelance Video Professional
    Filmmaker
    Freelance Video Professional Sep 2017 - Feb 2018
  • Watsons Taiwan
    Head Of It
    Watsons Taiwan Jun 2015 - Sep 2017
    Taiwan
    Driving innovative IT strategy and execution to support 520+ retail stores and eCommerce operations for the No.1 health & beauty retailer in Taiwan. Responsible for annual IT strategy and delivery.
  • 台灣屈臣氏
    Digital And Data Intelligence Manager
    台灣屈臣氏 Jul 2013 - May 2015
    Taiwan
    Lead a team to manage multiple systems and projects directed toward strategic multichannel retail business and essential organizational objectives.
  • Watsons Taiwan
    It Deputy Manager
    Watsons Taiwan Sep 2011 - Jun 2013
    Taiwan
    Project Manager and Digital Team Lead for IT activities relating to Group Solution development / testing / deployment and on-going support. Interface with partner groups (Marketing and other external vendors) to coordinate project implementation activities.

David Chuang Skills

Business Intelligence E Commerce Software Project Management Project Management Systems Analysis Sql Requirements Analysis Business Objects Microsoft Sql Server Business Analysis Enterprise Software Business Development Mobile Applications Software Development Pre Sales Business Process Cognos Data Warehousing Crystal Reports Databases Analyzer Oracle Crm Erp Sdlc Final Cut Pro

Frequently Asked Questions about David Chuang

What company does David Chuang work for?

David Chuang works for Mercedes-Benz Taiwan, Ltd.

What is David Chuang's role at the current company?

David Chuang's current role is Head of Customer Experience at Mercedes-Benz Taiwan.

What is David Chuang's email address?

David Chuang's email address is dc****@****ail.com

What are some of David Chuang's interests?

David Chuang has interest in Social Services, Film Editing, Entrepreneurship, Cycling, Startups.

What skills is David Chuang known for?

David Chuang has skills like Business Intelligence, E Commerce, Software Project Management, Project Management, Systems Analysis, Sql, Requirements Analysis, Business Objects, Microsoft Sql Server, Business Analysis, Enterprise Software, Business Development.

Who are David Chuang's colleagues?

David Chuang's colleagues are Garfield Peng, Doreen Lo, Teresa Lee, Roy Hsu, Shihyu Han, Ritchelle Avila, Erica Tsai.

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