Pei Xuan Chua, Mph Email & Phone Number

Singapore

Population Health Management- Spearhead population health management (e.g., population profiling, population segmentation, performance tracking, business intelligence) for Central and North Singapore- Support population health data infrastructure set up Health Empowered by AI Launchpad- Drive deployment and adoption of AI across NHG institutions

Central Health Planning- Led population health management initiatives in population profiling, population management, programme evaluation, and performance management- Provided secretariat support for senior management platform

Singapore

Population Health Office- Leading health financing transformation projects - Piloting population risk stratification across the cluster

Singapore

Population Health Office- Oversee the hospital’s funding levers to drive internal capability development and collaborations with community partners- Support works in new healthcare funding models, e.g. capitation and extended DRG bundles

Planning & Development (Corporate Planning)- Redesigned the monthly Hospital’s Dashboard which encompass key indicators tracked by the hospital’s management- Managed the hospital’s business intelligence platform, including UATs, investigations, report generation and daily administration/troubleshooting- Spearheaded the development of a new fund to drive partnerships and programmes with community partners- Coordinated one of the hospital’s strategic thrust, in terms of workforce development, as part of its 5 year strategic roadmapHospital Level Project- Co-led in an initiative to revolutionise training through the creation of a unique application tool using state of the art technology, e.g. tone analysis, facial emotion analysis (awarded the national InnovPlus Flame Award [most prestigious award])

Operations (Community)- Pioneered the first art therapy programme for palliative patients, sourcing for donations to support the programme (programme has successfully started and donation campaign is live on Giving.sg)- Coordinated the manpower planning for the upcoming Integrated Care Hub, i.e. rationalising ground needs with the Ministry’s guidelines to achieve the most efficient manpower allocation- Provided key operational support to the Department of Palliative Medicine (e.g. procurement, partners management)Hospital Level Project- Completed a Kaizen project to improve the hospital kitchen’s productivity, encompassing current state mapping, root cause analysis, future state mapping and recommendations to increase efficiency (TTSH kitchen was featured on the local news - Channel News Asia)

Singapore

Resource Management (Contact Centre) - Design, co-ordinate and implement standardisation of use of “Waiting List” function on the hospital’s Enterprise Appointment System to enhance referral workflow to Specialist Outpatient Clinics and Allied Health Services Departments- Analysed the productivity of the call centre agents by evaluating the call quantity and calls/hour, and proposed recommendations to improve service level and efficiencyHospital Level Project- Pioneered and co-led in the development of the first structured hospital internship programme (Management Internship Programme) in Singapore which attracted more than 400 applicants in the first year of launch (Awarded the first runner-up in the Tan Tock Seng Hospital’s internal Aspiring Executive Forum 2016)

Singapore

Operations (Surgery)- Led in the procurement for General Surgery Residency Programme, including sourcing, negotiating and evaluating of surgical medical equipment, and successfully procured two medical devices- Engaged in renovation and relocation works for the Vascular Diagnostic Laboratory and Surgical Science Training CentreOperations (Pearl & Partnership Development)- Headed a Kaizen project to shorten waiting time for patients receiving radiotherapy and achieved a 20% reduction in waiting time within a year- Facilitated a job redesign for the clinic’s administrative staff through a rigorous time-motion study of the clinic’s manpower, thereby leading to increased productivity and job upskilling for staff

Singapore

- Successfully sourced for Chinese and South Korean pharmaceutical companies for partnership- Performed market research and planned the development of regional generics portfolio- Effectively co-facilitated various in-licensing projects of major generic drugs

20 Sin Ming Lane

- Researched and evaluated Human Resource leads for partnerships- Successfully executed company's exhibition in FL Asia and first Singapore Show Case

Singapore

- Supported the team of 10 members to achieve sales targets by making cold-calls for appointment (sale increased by 33% within 4 months of joining the team)- Handled the coordination and design of the team's website which successfully increased web traffic

Master Of Public Health - Mph, 4.0

Activities and Societies: Vice President of Asia Pacific Public Health Network, Student Ambassador - Member of Alpha Chapter of the Delta.

B.Sc. (Hons.) In Life Sciences, (With Specialisation In Biomedical Science) And Minor In Technoprenuership

Gce A Levels

Activities and Societies: Touch Rugby, Interact Club

Gce O Levels

Activities and Societies: Girl Guides