Chua Xiong Email & Phone Number

• Team Leadership & Project Management:
• Lead a graphics and marketing team to deliver high-quality content on time, boosting brand visibility by 25% across campaigns.
• Manage multiple design projects, including signage and vehicle wraps, enhancing city-wide brand recognition.
• Lead department-wide marketing meetings to train staff on brand identity, consistency, and unity, ensuring cohesive messaging across all platforms.Design & Content Creation:
• Create visually appealing content for digital and print media, increasing social media engagement by 30% and improving campaign effectiveness by 20%.
• Develop responsive email templates, raising open rates by 15%.Marketing & Branding Strategy:

Sacramento County, California, United States

• Supported the design team in creating digital and print marketing materials, including flyers, banners, social media posts, brochures, and newsletters, contributing to a cohesive brand identity.
• Organized and maintained the design file system, ensuring quick access to assets and proper archiving for future projects, improving workflow efficiency by 20%.
• Collaborated with cross-functional teams to gather content and understand project requirements, facilitating clear communication and timely delivery of creative assets.
• Edited and retouched photos for marketing campaigns and internal use, enhancing the quality and professionalism of visual content.
• Assisted in the creation of layout designs for publications, reports, and internal documents, consistently following brand guidelines and ensuring visual appeal.
• Coordinated with printing vendors to ensure accurate reproduction of design projects, managing the print process from proofing to final production.

Elk Grove, California, United States

• Strategic Leadership: Develop and implement business strategies to achieve growth and sustainability.
• Operations Management: Oversee daily operations, including vendor relations, inventory management, and customer service. Ensure efficient and smooth operational processes.
• Marketing and Promotion: Lead marketing initiatives to enhance brand visibility. Manage social media accounts, plan events, and engage in community outreach.
• Community and Partnership Development: Build and maintain relationships with local artists, creators, and community organizations. Foster collaboration and support within the community.

• Volunteer Program Management:
• Designing and implementing a comprehensive volunteer program strategy.
• Developing volunteer recruitment and onboarding processes.
• Creating volunteer training materials and conducting orientation sessions.
• Assigning tasks and responsibilities to volunteers based on their skills and interests.
• Monitoring volunteer performance and providing feedback and recognition.

• Develop a wide range of graphic design projects including logos, brochures, advertisements, and infographics.
• Create surface pattern and repeat pattern designs for sale and for use in finished products to sell.
• Create graphic concepts and designs for promotional campaigns and advertisements.
• Manage business inventory and handle bookkeeping tasks.
• Address customer inquiries, needs, and concerns.
• Oversee all aspects of business operations, including production, marketing, sales, and customer service.

United States

• Graphic Design:
• Created visually appealing designs for school events, workshops, and programs.
• Designed promotional materials such as posters, flyers, and banners to advertise events.
• Crafted digital graphics and visuals for use on social media and the organization's website. Marketing and Social Media Campaigns:
• Developed and executed marketing and social media campaigns.
• Generated content ideas and created implementation schedules.

Merced, California, United States

• COVID Vaccination Appointment Scheduling:
• Assisted the Merced County Public Health Department at the COVID call center.
• Facilitated the scheduling of vaccination appointments for the public. Business Development and Community Networking:
• Developed and expanding a network of community contacts to identify business development opportunities.
• Engaged with local organizations and stakeholders to promote employment and training services. Client Intake and Assessment:
• Conducted intake interviews and family assessments with clients to determine their needs and requirements.

Honolulu, HI

• State-Wide Volunteer Program Development:
• Conducted thorough research to understand the needs and opportunities for a state-wide volunteer program.
• Designed and developed a comprehensive volunteer program, including recruitment, training, and engagement strategies. Social Media and Website Management:
• Created and curated engaging content for social media platforms to promote the volunteer program and its initiatives.
• Managed and updated the organization's website to ensure relevant and current information is available to the public. Content Creation for Grants and Communications:
• Drafted and published compelling newsletters to keep stakeholders informed about program updates and achievements.

• Implemented procedural updates to correct deficiencies and improve operations.
• Introduced change improvement plans to ensure process alignments with specific goals, methodologies, and initiatives throughout the management office.
• Wrote project documentation, facilitated meetings, and managed training initiatives for a team of 50 staff members/Health Navigators.
• Collected and interpreted data into visual graphics to track program progressions.

Sacramento, California Area

• Reviewed application completion for SNAP and Medi-Cal benefits.
• Increased data accuracy and reduced discrepancies through quality control.
• Organized and managed confidential documents and files.
• Managed /ob postings, reviewed resumes and coordinated job interviews.
• Digitized 90% of forms and files, resulting in a streamlined process that alsoincreased staff's productivity by 80%.
• Assisted in creating and managing Salesforce Customer Relationship Management (CRM) database.

Bachelor Of Arts (B.A.), International And Intercultural Communication

Associate Of Arts (A.A.), Communication, General And Liberal Arts