Oversee day-to-day operations of commercial moving projects, ensuring efficient and timely execution of relocations for corporate clients.Plan, schedule, and dispatch teams of movers, drivers, and supervisors to various job sites, ensuring optimal resource allocation.Manage an 80,000 sq ft warehouse, overseeing inventory control, logistics, and storage operations to support moving projects.Manage a fleet of commercial trucks, ensuring compliance with DOT regulations and company safety standards.Lead project management efforts, coordinating with sales and project management teams to develop tailored moving plans that meet client needs and expectations.Lead recruitment, training, and development of crew members to maintain high performance and customer satisfaction.Monitor project progress, analyze key metrics, and adjust workflows to improve operational efficiency and cost-effectiveness.Manage facilities maintenance, ensuring all equipment and infrastructure meet safety and operational standards.Ensure adherence to budget and P&L goals, contributing to the company's financial performance.Maintain strong client relationships by addressing concerns, resolving issues, and ensuring a seamless moving experience.Implement safety initiatives and policies, maintaining a safe work environment for employees and clients.Continuously evaluate operational processes and implement improvements to drive growth and customer satisfaction.

Oversee day-to-day operations of commercial moving projects, ensuring efficient and timely execution of relocations for corporate clients.Plan, schedule, and dispatch teams of movers, drivers, and supervisors to various job sites, ensuring optimal resource allocation.Manage a fleet of commercial trucks, ensuring compliance with DOT regulations and company safety standards.Collaborate with sales and project management teams to develop tailored moving plans that meet client needs and expectations.Lead recruitment, training, and development of crew members to maintain high performance and customer satisfaction.Monitor project progress, analyze key metrics, and adjust workflows to improve operational efficiency and cost-effectiveness.Ensure adherence to budget and P&L goals, contributing to the company's financial performance.Maintain strong client relationships by addressing concerns, resolving issues, and ensuring a seamless moving experience.Implement safety initiatives and policies, maintaining a safe work environment for employees and clients.Continuously evaluate operational processes and implement improvements to drive growth and customer satisfaction.

Planned, scheduled, and dispatched local crews. Recruited, hired, trained and retained top level crews. Managed growth of online reputation on Google & Facebook (Reputation Management).Assumed comprehensive Profit and Loss (P&L) responsibility for operations, showcasing financial management skills.Led a team of 70 employees, including 2 assistant managers, 1 administrative personnel, and 2 outside sales representatives.Managed a fleet of 17-20 DOT- regulated trucks, demonstrating logistical and operationalexpertise.Adept multitasking skills, handling inbound calls, driving sales, and ensuring outstandingcustomer service during moving processes.Actively participated in sharing expertise and disseminating company policies,contributing to the success of new managers across various branches.

• Provide effective servant leadership and operate with a safety-first culture each day.• Oversee procurement of all preventive/repair maintenance and parts across all locations and track costs for each asset.• Develop clear strategy to achieve measurable and financial goals for the fleet.• Participate in budget process, analyze fleet spending by asset and manage fleet spending within budgeted amounts.• Develop and implement clear strategies for maximizing fleet productivity and safety• Interact with all relevant All Metals departments daily to maximize profitability and customer retention.• Ensure that all internal policies, government safety and regulatory standards are met• Develop contingency plans for weather events and supply shortages.• Participate in the negotiation and closing of major new contracts with vendors in the supply chain.• Assist in the development safety, profitability, productivity improvement, and revenue targets that will be supported by the operations of AMTL.• Assist in the development of performance plans to achieve goals and implement corrective actions, when necessary, within teams• Resource planning tools to input, manage, and analyze operational data to assist leadership in tactical and strategic decision making• Process improvement, change management, and quality improvement experts to improve operational efficiency and effectiveness• Develop Fleet operational employees for future opportunities and actively participate in performance management program for all fleet personnel (performance evaluations, etc)• Lead safety initiative by ensuring effective safety training is developed and delivered through regular safety meetings.• DOT Cargo Securement training.• DOT Compliance and FMCSA safety compliance.• Perform investigative reviews into motor vehicle accidents and/or operational related injuries.• Assist and participate in the hiring and qualification of safe CDL drivers.

Managed the online presence of https://heattreatdepot.com/, focusing on e-commerce operations.- Utilized skills in social media marketing, data entry, and program management.

Confirm project requirements, materials, and scope of work with project manager via email or phoneInstall various access control devices and electrified door hardware;Install and connect access control panels, power supplies and control equipment;Install and program various CCTV; analog and IP cameras;Install cable and pathway systems to support security systems;Maintain installation deadlines as provided by project managerMaintain high level quality control as it pertains to tools and supplies

Communicate with salesforce to develop and manage new accounts. Enter and maintain new customer/ carrier profiles in to the appropriate operating systems. Continuous communication with customers to determine their transportation needs. Source, negotiate, and assign transportation providers relative to the service requirements of the shipment. Schedule pick-up and delivery appointments. Communicate service issues to customer and/or management. Ensure carrier performance meets customer expectations. Identify, develop, and maintain asset-based carrier capacity

Direct supervision of the entire CourierNet driving fleet operating from Greer, SC. Recruit, contract, and manage 200+ independent contract couriers. Process weekly settlements and correct any issues. Quarterly visits and daily communication with customers to resolve issues and improve processes. Schedule contractors for on demand orders and scheduled deliveries. Use various training methods to ensure contractors are meeting customer requirements. Maintain inventory of communication and scanning devices. Monitor truck driver DOT hours of service. Negotiate repair costs for company trucks with outside vendors and leasing company.

Manage fleet of 50+ truck drivers. Coordinate with customers to determine load counts at various locations. Strategically position equipment as necessary via customer freight or broker loads. Constant monitoring of driver route and MPG to maintain costs. Manage expedited loads to ensure freight is delivered quickly and efficiently. Work with sales team to secure and develop new accounts. Coordinate with driver group to ensure that policies and procedures are followed as outlined. Build loads in TMW dispatch system. Analyze market value and negotiate price with brokers to maximize profit.

Manage driver fleet of 50+ owner operators and company drivers. Communicate daily with customers to determine loads and equipment needs. Move equipment based on customer need. Communicate daily with wash rack personnel to ensure appropriate equipment was available when needed. Ensure on time delivery by monitoring driver HOS. Coordinate with Corporate Dispatch to ensure driver utilization once outside of my area. Perform daily yard check. Electronically monitor customer product levels to ensure production levels are maintained. Dispatch drivers and equipment to area terminals to assist as needed

Manage 200+ driver fleet and 100+ tractors. Create driver schedules based on customer needs & DOT regulations. Create coordinator schedules based on team strengths. Manage JIT/JIS BMW transportation operations and drivers schedules. Coaching drivers, dispatch team, and auditors in all operational procedures. Managed crisis situations including equipment breakdowns and freight emergency situations. Facilitated load organizing system to alleviate missed or late loads and help identify driver call offs. Communicate delays or important issues with our customers.

Operations Manager responsible for on time delivery of merchandise to Wal-Mart stores and Sam's Clubs in the SE territory of the United States. Responsibilities include on time pick and delivery of products from vendors to multiple distribution centers.Supervises and manage associates and leaders in areas of responsibility by providing direction, monitoring performance and provide feedback. Identify training and development needs and providing opportunities for learning and growth: teaching, supporting and modeling Logistics and company policies and procedures; and participate in hiring, promotions, evaluation of associates, leaders and managers. Prepare, review and analyze business reports to identify operational improvements in production, safety, quality and metrics.