Chuck Becker Email & Phone Number

Westmont, Illinois, United States

Direct profit responsibility for 7 district loan stores in the greater Chicago area market. Built high performing store teams that consistently delivered top metric results across all operational functions. Coached and counseled store staffs to exceed key sales and debt management performance goals.

Chicago, Illinois, United States

Direct profit responsibility for up to 20 district loan stores in the greater Chicago area market. Built high performing store teams that consistently delivered top metric results across all operational functions. Coached and counseled store staffs to exceed key sales and debt management performance goals. Improved net store bottom line revenue contribution from $2.5M to 5.5M while managing a 65M annual loan portfolio at Axcess Financial. Recruited, hired and trained a diverse staff of more than 50 store managers and loan representatives in a large urban market while maintaining the lowest divisional turnover rate. Audited store teams regularly while ensuring key customer service levels as well as state and federal compliance initiatives were consistently delivered. Analyzed store and staff performance on a monthly and annual basis and delivered improvement plans that addressed both company and individual performance objectives. Was a catalyst for statewide revenue growth while implementing the company’s transition from Payday to Installment loan lending and a three time President’s Club award winner from 2012 through 2014 and DDO of the Year in 2014.

Chicago, Illinois, United States

Provided consultation and rental training to a group of 50 Ford and Lincoln-Mercury dealers in Illinois, Wisconsin and Indiana. Visited participating dealers quarterly to provide rental department development in areas of fleet analysis and planning, revenue and expense management, sales and marketing, and dealership specific customer service initiatives.  Provided comparative analysis of new rental incentive programs to the dealers and their management staff. Developed financial reports and spreadsheets to benchmark fleet and rental department performance, assisted the dealers by maximizing their total transportation revenues per customer and unit.

Chicago, Illinois, United States

Direct profit and loss responsibility for multi-unit territory in Illinois, Wisconsin and NW Indiana consisting of 21 retail locations, 75 employees and annual revenues of $8.5M. Developed budgets, business forecasts, sales strategies and training initiatives for the area. Managed $15M in fleet assets and ensured asset deployment through continuous analysis of market trends, competitive pressure and new business opportunities. Rebuilt the company’s lowest performing operating district in 2000 while adding a $150 per unit revenue imrovement. Recruited, hired, and trained the management team. Was the catalyst for a strategic corporate market launch in 2001 which opened 12 new retail locations in the Chicago area market.

Chicago, Illinois, United States

Held direct profit and loss responsibility for the Westaff Chicago area office clerical division. Was responsible for sales, job site assessment and review, and the development of account specific temporary staffing and staff retention strategies. Managed temporary staff payroll, account credit and collections, revenue forecasting, budget preparation and expense control. Increased sales from $750K in 1994 to $5.2M in 1998 which resulted in an operating income improvement over $450K annually. Earned Presidents Club honors in 1998.

Chicago Illinois

Direct profit and loss responsibility for an 18 state, multi-site region consisting of 65 retail locations, 220 employees, and annual revenues over $26 Million. Also responsible for national and key account marketing and sales presentations. Obtained and exceeded goals in a timely and cost-effective manner. Developed appropriate organizational structures and reduced payroll by over $750K annually. Designed and implemented a national sales system including development of performance goal targets and standardized measurements. Results: Increased monthly sales by $125K and account executive productivity by 15%. Developed store location performance standards with daily goal against actual reporting. Results: Improved revenues week over week and increased monthly net profit margins by 5%.

Chicago, Illinois, United States

Direct profit and loss responsibility for a tri-state, multi-unit and area territory of 20 retail locations, 65 employees and revenues of $8M. Ensured profit and expense targets were met by maximizing talent and resources. Responsible for personnel management, fleet and revenue forecasts, sales and marketing, and claims and financial management. Developed the company’s key national account program while implementing the same in districts. Results: Increased sales revenues over 400% in three years and was the national district performance leader in profit margin and expense control for 3 consecutive years.

Chicago, Illinois, United States

Direct profit and loss responsibility for 6 locations and 25 employees. Coached, counseled, trained and developed store personnel Accountable for achieving goals and obtaining results. Increased annual sales revenues to $3.1M while achieving 230% fleet increase in 5 years - improved net profit per unit 7.5%. Increased revenue per unit $125 and doubled district profit margins to 15%.

Greater Chicago Area

Direct profit and loss responsibility for a fleet of 130 units in northwest Chicago. Improved net revenues by over $750K annually. Results: Highest net and gross profit store in Midwest region, second in the nation.

Education record

Education record