>>>Responsible for the oversight and execution of user acceptance testing which consists of planning exercises, ensuring adequate testing to confirm the ability to perform job functions with introduced change, conducting usability testing and management of the business regression test process. >>>Accountable to formally accept and create new operational solutions. This includes implementation planning, system and data conversion, acceptance testing, communication, release preparation, understanding of new or changed business processes and IT services, early production support and a post-implementation review. >>>Implement solutions in line with the agreed upon expectations and outcomes. Scope spans across originations, servicing and enabling functions through coordination and/or actual testing occurring. >>>Responsibility includes providing knowledge and expertise as a project/enhancement stakeholder. >>Interface with internal and external customers and responsible for adherence to IT policies and procedures as well as performance expectations which contribute to process improvements.

>>>Managed access and identity for all users including role definition and acted as primary IDM participant in all projects>>>Managed relationships with various business and IT groups as well as with IDM vendors and led multiple new service provider integrations>>>Conducted monthly and quarterly access reviews related to SOX compliance