Chuck Gerhard Email & Phone Number

Melbourne, Fl, Us

Melbourne, Florida, United States

Melbourne, Florida Area

o Serving on several major military defense contracts, with primary responsibility as customer advocate to all engineering and manufacturing disciplines. Achieving all requirements per Contract and IOP commitments, which includes quarterly product yield improvements, monthly presentations, quality plans, inspection procedures, IPT support, MRB RC/CA, CCA supplier interface, etc. Received Certificate of Achievement Award from DLE GM.o Have overlying responsibility for all Mission and Tactical System Programs for the DLE Business Unit. o Mentoring Junior Engineers and promoting both individual and team building skills. o Serves on HR interview team to hire all new quality engineer’s for DLE BU.o Led, facilitated or participated in the following OpX Team Initiatives, across all of DRS: (1) Automated Purge Process (with Corporate IT support), using Crossroads application, (2) CMMI, Level 3 Certification for DRS (received Cert. of Achievement Award from both DLE & EOIS GM’s), (3) DQA (Development Quality Audit ) process improvements, (4) Compliance Matrix & Sales Order Review Process.

Sarasota, Florida Area

o Improved monthly quality yields from 95% to 98.5% for all Suppliers, and 96% to 99% for Top 10 Strategic Suppliers. Drove the 8D process for all corrective actions and micromanaged those Suppliers who did not achieve the 99% goal.o Redesigned and managed the Material Review Board (MRB) process, streamlining requirements, roles and responsibilities in order to reduce turnaround time from 4 weeks to 4 days.o Created and managed the First Article Inspection (FAI) and Supplier Corrective Action Request (SCAR) Policies. o Generated monthly Supplier Quality Yields and Cost of Poor Quality (COPQ) Presentations to executive management to recommend areas for continuous improvement and cost reductions.o Managed the Supplier Survey database and participated in a comprehensive Supply Chain Value Stream Analysis (VSA) Project to redefine supplier quality and delivery policies and expectations.o Participated in various Customer, Internal, ISO9001 and AS9100 Audits, along with Kaizen Events (MRB and FAI).

Attleboro, Ma

o Created a generic Customer Scorecard, which was adopted by all key Customers, in order to more effectively manage customer requirements.o Improved Customer corrective action response time by 52%, and Supplier corrective action turnaround time by 80%.o Created and managed a Quality Improvement Plan (QIP) with a key international subcontractor and drove associated action plans to completion.o Managed an 8D corrective action process and rated all Customer / Supplier 8D’s for effectiveness and content. o Created and managed a Quality Plan for a major external project (Arc Fault), which included development and participation in on-site Source Inspection.o Orchestrated the consolidation of the quality organization from Cambridge, MD to the corporate facility in Attleboro, MA and transitioned from a customer quality to a supplier quality role. o Created the First Article Inspection (FAI) Policy and managed the process.o Rewrote the division Quality Management System Manual in accordance with ISO9001, AS9100 and TS16949, to align to divisional updates and corporate requirements.

Tobyhanna, Pa

o Developed Quality Plans for several major projects (Northrop Grumman, Gichner, Line-X, etc.).o Created the Failure Data Collection (FDC) and Root Cause / Corrective Action (RC/CA) Process to consolidate RC/CA processes for the entire facility.o Developed periodic Quality Metrics for the Quality Management Division to develop action plans for continuous improvement. Participated in the Product Quality Deficiency Report (PQDR) / Supply Discrepancy Report (SDR) Corrective Action Rapid Improvement Event (RIE), and managed both processes. o Managed the Inventory Reduction Project (via material dispatch, automation & material routings), reducing discrepant materials from $750K to $0.o Facilitated the Communications Electronics Command (CECOM) / Defense Logistics Agency (DLA) Value Stream Analysis (VSA) Project and generated subsequent metrics to monitor ongoing progress. o Developed an ISO9001 / AS9100 Gap Analysis, and facilitated the project team for AS9100 transition.

Parsippany, Nj

o Transitioned the independent System Level Products Organization to mainstream Production. This reduced customer returns by 35%, improved customer response time by 50%, and improved profit levels by 30%.o Created the automated Corrective Action Tracking System (CATS), reducing turnaround time from 4 weeks to 2 days. o Developed and managed the Solectron/Flextronics Quality Plan Project, in accordance with Intel quality targets.o Drove New Product Development (G3000 Application) for two major Computer Telephony Programs (Sequoia and SS7) through the Product Life Cycle (PLC). Improved beta product turn-time and test yields, reduced work-in-process, while facilitating pilot readiness reviews. Created and managed the Quality Plan (Sequoia/Jabil), and implemented Dock to Stock (direct fulfillment) qualification requirements.o Eliminated the Receiving Inspection function by driving responsibility back to Suppliers and Manufacturing Operators.o Facilitated the weekly Supplier Review Committee (SRC), to address new and existing supplier concerns.o Created the Supplier / Subcontractor Qualification Plan and participated in the search for a world class Tier I Subcontractor. Managed the Subcontractor, once the selection was made. o Managed and led the Lead Free (RoHS) Conversion Program for all products.

Quakertown, Pa

Created, developed and implemented the corporate Quality Manual and all company standard operating policies and procedures in accordance with customer requirements and ISO 9000 compliance for $5M in revenue from AT&T. Established a Quality Organization and an Inspection Department and directed activities of three personnel in a continuous improvement environment, based on performance improvements and statistical analysis justifications. Streamlined all production operations. Facilitated the company Cost Reduction Task Group, the Contracts Administration Review Team, and the Sub-Contractor Qualification Program. Served as the acting Director of Manufacturing and resolved fundamental operating issues such as backlog, planning, scheduling, staff, revenue, customer returns, work in process, and unreleased product builds.

Dingmans Ferry, Pa

Directed and coordinated the transition of new products from Engineering to Manufacturing in a concurrent engineering environment for a $12M company. Served as the focal point to Sales, Marketing and Finance to communicate and resolve open new product issues.Promoted to Engineering Manager. Directed three new product support employees, who developed prototype cable television test equipment.Co-directed the implementation of an MRPII System. Established and facilitated the company User's Group, which provided technical cross-organizational training. Actively participated in several cross fucntional teams. Served as the Network Administrator to establish and install a PC based Novell Local Area Network System, with outside Contractors. Initially hired as Engineering and Document Control Manager. Developed and established all Standard Operating Policies & Procedures and directed and monitored the ECN process.

Boonton Township, Nj

Promoted to Engineering Manager. Converted the Engineering Prototype Lab to a computerized materials management, profit oriented Prototype Department which gained $3M from General Motors and $2M from Ford in total revenue. This included direct Customer Order Interface and the supervision of twelve employees. Hired as the Contracts Administration Manager. Directed new customer contracts requirements and supervised four pricing/scheduling employees in a Sensor/Airbag Technology environment.

Denville, Nj

Directed the development of new Laser Printer / Sheetfeeder production lines, from prototype to production, within budget and schedule requirements for $10M in total revenue from two major customers.

Florham Park, Nj

Coordinated development of a $4B F14 Storage Management Systems Contract for Grumman Aircraft. Directed sixteen production employees and capacity planned future government contracts.

Denville, Nj

Coordinated development and transition of a $4M Sheetfeeder product line from R&D to production in Thailand, with direct interface to Sales Administration in Japan. Supervised Inspection Task Group, totaling nine employees.

Whippany, Nj

Supervised two Inspectors and three Production Supervisors for the Boeing Aircraft government contract. Created the Test Equipment Maintenance Program with Lockheed Electronics and maintained the corporate Workmanship Manual. Facilitated Quality Circles Program and administered all employee training programs. Improved operating efficiency by revising production flow processes, facilities layouts, operations sheets and cost models.

Florham Park, Nj

Supervised the Printer Mechanism, Mechanical Assembly and Optical Character Reader operations comprised of three departments totaling fifty technicians, testers and assemblers for the word processing industry.

Bachelor’S Degree, Electromechanical Engineering Technology

Associate’S Degree, Electrical Engineering Technology