Chuck Jones Email & Phone Number

Lehi, Ut

- Manage a team of highly technical engineers at remote sites within the US.- Work closely with direct reports to develop and track targets; provide constructive feedback on performance.- Manage and report KPI performance monthly to ensure our team is meeting or exceeding expectations.- Align with key stakeholders to define an agreed upon statement of work and actively track project progress.- Work closely with customer management and engineers to track quarterly business goals.- Drive and Implement lean principles and process improvement through team engagement.- Lead Daily Kaizen meetings to align and track team goals, needs, and resources.- Actively work with recruiters to identify qualified candidates to fill engineering and attrition gaps.

- Worked as team lead in an engineering team environment maintaining nano-lithography equipment.- Interfaced with the customer, write daily reports, and make decisions on how the team will complete dailytasks.- Worked closely with customers to evaluate and diagnose problems and make appropriate repairs.- Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.- Used remote diagnostic tools to identify the sources of certain customer issues.

Hillsboro, Oregon, United States

- Worked as a part of the engineering team to develop and maintain leading edge processes.- Lead process and equipment troubleshooting activities- Worked closely with field service reps and trained to their level of proficiency or higher.- Peer trainer: trained teammates to a high level of equipment proficiency.

Pocatello, Idaho, United States

Worked in a team of technicians that ensured quality, defectivity, and excursions were kept to a minimum.Inspected product wafers on SEM and KLA machines.

Bachelor Of Applied Science - Basc, Information Technology

Associate'S Degree, Electrical And Electronics Engineering