Chuck Mann Email & Phone Number

Business Continuity Planning and Testing for Bank of America Operation departments.

2009 Reporting to the SVP West Region Business Manager, major responsibilities included analyzing department data and metrics, reviewing, discovering and implementing process improvements, identifying and managing risk, and creating Dashboard reports with Key Performance indicators to ensure projects are in control.Major Accomplishments:Received company recognition for successfully leading project involving closure of current vault site and move to new site. Achievements: designing the production floor, planning security and controls, ensuring accurate and complete power and cabling logistics, monitoring construction progress, creating procedures and associate communications, working with vendors and business partners to prepare teams for smooth transition.Introduced change to the Risk and Security Compliance standards that resulted in production gains and reduced expenses nationwide. Successful completion of a project that implemented image capture to reduce paper based operations. Major contributor as a member of a nationwide process improvement team that reviewed and modified all procedures, policies and proposed projects within the organization.

2006 Reporting to the SVP California Region Business Executive, Northwest/Southwest Business Executive and Business Analyst Executive, major responsibilities included analyzing department data and metrics, reporting successes and opportunities to the regional core teams, leading regional core team meetings, creating reports to show department trends and creating dashboard Key Performance Indicators to measure department success and challenges.

Vice President of Operations in the Seattle ATM Deposit Processing Department. Lead 75 associates in day to day operations, including hiring, training and coaching, managed finacials with payroll of $800,000, managed to company wide performance metrics, managed delivery and maintenance vendors, and worked as a team member in process improvement projects.

Bachelor’S Degree, Business Administration-Major In Accounting, 3.6

Certified Business Continuity Professional (Cbcp), Business Continuity

The CBCP level of certification is for individuals who have demonstrated knowledge and working experience in the business.

Associate Of Arts In Business, Business

Certificate, Project Management Certification

Accounting

Diploma, General