Chuck Piotrowski Email & Phone Number

AI "Human in the Loop" Knowledge Engineering | Prompt Engineering | Project Management | Process Analysis | Six Sigma | Research & Reporting | User Experience (UX) | Records and Information Management (RIM) | IT Strategy Consulting | Information Architecture | Innovation & New Technology Introduction (NTI) | Cloud Migration | Digital Transformation | Microsoft 365 - Copilot - M365 Compliance Center/Purview | Microsoft Search | Azure AI | Program Management | Research & Development Data Governance | Public Records | Archives | MDM | GDPR | Data Plans | Data Maps | Data Curation | ServiceNowConsultations include, but not limited to:- M365 and M365 Compliance Center/Purview implementation for multiple organizations, including government, universities, mining, energy, utilities, and aerospace. - Records management and information governance program strategy, policy implementation, operations, and continual improvement for state agencies, corporations, and nonprofits. - Collaboration and Document Management platform analysis, recommendation, implementation, and operational improvement for energy and mining organizations.- Knowledge management program implementation, continual improvement, and operations for Fortune 100 manufacturing R&D organization.- Digital Asset Management (DAM) system strategy, adoption, and taxonomy and metadata development for Fortune 100 health insurance organization.- User and functional requirements specifications for verifiable archiving of biotech/pharmaceutical research, trials, operations, marketing, and compliance data, information and records.- Knowledge Management for data center operations, citing, and administration.

Niskayuna, Ny, Us

Providing consulting services: - Ensuring that people get the right information at the right time so they can do their job.- Building strategy, implementing, and operationalizing effective, efficient, and compliant data and information environments though platform implementations, adoption, records management (RIM), and information governance (IG) programs. - Creating collaboration ecosystems where teams can work at the speed of thought.- Crafting archival programs for individuals, families, and organizations.- Leading and coaching personal and organization digital transformations including M365 migrations and adoptions.- Analyzing and recommending SaaS offerings based on organization needs, budget, and goals.

White Plains, Ny, Us

Knowledge solution design in execution of strategic initiatives and strategic input to business groups; recommend specific knowledge strategy and tactics to support priorities and achievement of strategic objectives. Execute KM programs and initiatives.• Implement KM processes, standards, and guidelines.• Ensure that knowledge products and services are executed effectively and with impact in client groups, committees, and strategic teams, to support change as they implement significant changes in their organizations.• Lead Community of Practice Program • Lead Enterprise Search and KM AI Program• Drive adoption of communities, social media, and collaboration platforms to support strategic objectives• Ensure knowledge created/curated is contributed to internal repositories and shared across the business group; build awareness and adoption of knowledge programs and tools among practitioners.• Assist teams in optimizing the use KM processes, tools and infrastructure• Represent business group stakeholders and communities in broader initiatives or discussions, ensuring the operational areas knowledge management needs are well-represented• Support leadership to establish relevant impact measurement, value delivery techniques, and• metrics for KM services• Establish and actively maintain relationships and interactions across stakeholder groups on strategic initiatives requiring knowledge and content management support• Monitor metrics for areas of improvement; recommends best methods to define, track and measure success• Own and manage taxonomy and update process.

Niskayuna, New York, Us

Led overall design of Enterprise Information Architecture (EIA). Focused primarily on enterprise information requirements (design, access, usage, stewardship, regulatory issues surrounding application, knowledge, and information assets), implementation and continual improvement.Designed multi-generational plan for knowledge management and enterprise search. Assisted executive in implementing program across engineering and research community with the goal of shortening the product innovation cycle.Won "GE Workplace: Employee Technology Ideas Challenge" in 2016. Created: - Collaboration architecture for enterprise, specific business units, and business processes - Information storage architecture - IT “Collaboration and Communication Strategy” - Search (Find-Discover-Relate) architecture - Data Curation and Data Science Strategy Mapped 3 enterprise high level data lifecycles (DLM): Business, Research, Function Led business adoption of enterprise web-based cloud based collaboration tool, Box. Led implementation for 10 research centers throughout the world. Held training and help sessions focused on how to leverage Box to improve business processes using personas, storytelling, and real use cases. Designed and built taxonomies for collaboration: project management, program management, business development, communications, and EHS. Helped facilitate ideas-to-action strategy sessions for initiatives in software, digital HR, knowledge management, and laboratory data management Established and led company-wide “Metadata and Tagging Center of Excellence” with monthly presentations and collaboration sessions. Mapped out pipeline NTI review process for IT and implemented wiki based “Consumer Reports” tool. Systematized Proof of Concept (PoC) process for new technology and vendors. Innovated ideas for digitizing the lab. Included social, mobile, analytic, cloud, voice, IoT and ubiquitous knowledge capture.

Colchester, Vermont, Us

Central Vermont Public Service (Acquired by Green Mountain Power 2012) - Led enterprise-wide Information Asset Management Program that included compliance, information and records management, knowledge management, information architecture, usability, privacy, document management system implementation, internal and customer facing web UX, and social media. Recognized internationally for enterprise-wide implementation and adoption of EDMS.- Implemented components of "Generally Accepted Recordkeeping Principles" (GARP) as corporate goals.- Created and led executive level "Information Asset Management" advisory board consisting of C-level leaders, IT leaders, and representatives from lines of business. Reported out EDMS implementation adoption, risk analysis, and program progress. - Researched and drafted company privacy policy and breach notification procedure.- Conducted RIM reviews for departments and processes.- Contributed to internal audit processes regarding RIM standards and policies.- Managed company records center.- Owned document disposition processes, including 3rd party physical records destruction. - Facilitated and coordinated national Utility Records and Information Management (URIM) meetings.- Led the Management/Redress Work Group for the Federal Smart Grid Task Force Voluntary Code of Conduct. - Helped develop and implement exhibits for Energy Innovation Center. - Created and led company-wide knowledge coordinators community of practice (COP). - Chief evangelist for knowledge management. Worked directly with leaders and provided custom toolkit to leverage KM to achieve unit goals. Used range of existing meetings, like safety meetings, staff meetings, etc., to educate and promote program. Leveraged pizza for enterprise success.- Led business continuity and information access project that digitized and indexed substation engineering drawings. - Led social media and web site UX programs post-merger between CVPS and GMP.

Served as elected Board Member for two consecutive terms. Worked with Board and school district to oversee policy, finances, operations, and other public school issues.

Santa Cruz, Ca, Us

Director of Information Asset Management & University Archivist, Campus Records Manager, Public Records & Privacy Officer, HIPPA Compliance Officer, Policy Office Coordinator- Led campus records management program.- Led operations and administration of University archives for the campus.- Managed 3–5 staff and contract employees. - Coordinated policy office activity from drafts to approval to publication.- Ran compliance projects for HIPAA, USA PATRIOT Act, and state PII breach notification law for quick and knowledgeable implementation with reduced institutional exposure. Experience with FERPA compliance and WASC accreditation process. - Managed first West Coast HIPAA violation to successful remediation.- Created, designed, managed program website. - Helped employees meet compliance mandates though formal training, "informal teach-ins," brief team meeting presentations/talks, desk-side visits, and working with them to create education materials that were useful. - Managed e-Discovery events.- Established and led records coordinators community of practice.- Defined a true cost of answering public records requests.

Fremont, Ca, Us

Led information compliance efforts at multiple sites throughout North America.- Increased e-Discovery quality and speed through process documentation and knowledge management.- Reduced compliance failures by training engineers and functional staff on requirements.- Researched and helped implement enterprise information retention schedule.- Improved information findability through taxonomy for worldwide intranet site.- Trained wide range of colleagues on RIM practices.

Cleveland, Ohio, Us

Included audio, moving images and digital curating. Curated museum exhibits, including "The Sounds of Cleveland: A History of Music in Northeast Ohio" and "Manry and the Sea." Led research for multiple exhibits.

Cleveland, Oh, Us