MOC Validation Project, Suncor Energy, Ft. McMurray, AB, Canada

• Product Manager for MetaPower’s Process Safety Information (PSI) Product. • Development of PSI Product Description and Product Plans• Development of PSI Research Project and selection of participants from various petrochemical refineries in Canada and the United States• Preparation of the final PSI Research Report

• Developed document management and corrective action process designs for the Tennessee Valley Authority in Chattanooga, TN. Provided guidance and supervised MetaPower team responsible for a variety of TVA business process designs.• Developed business process designs and configured associated MetaPower-developed customizable application software for corrective action program at the Wolf Creek Nuclear Power Plant in Burlington, KS. Also supported the configuration of… Show more • Developed document management and corrective action process designs for the Tennessee Valley Authority in Chattanooga, TN. Provided guidance and supervised MetaPower team responsible for a variety of TVA business process designs.• Developed business process designs and configured associated MetaPower-developed customizable application software for corrective action program at the Wolf Creek Nuclear Power Plant in Burlington, KS. Also supported the configuration of MetaPower-developed Change Management application software for the United Space Alliance (USA) in association with NASA in Houston, TX.• Provided guidance and support for the development of a PacifiCorp mechanized training catalog and curriculum for each operations role through the identification of required and optional internal and external training courses. Mapped training tracks for each individual showing required courses and certification status. Provided individual employee training reports as well as monthly and annual Operations training summary reports.• Developed and implemented work management processes for defining plant organization roles for both management and craft personnel for all PacifiCorp power plants in Wyoming and Utah. Led PacifiCorp team in the definition, associated position analyses and identification of competencies for each role supporting the development of a new Plant-Centered Organization (PCO) structure. Provided support for company-wide presentations, training and the implementation of PCO throughout PacifiCorp’s operating plants.• Developed and implemented training process design for the Upgrading Maintenance and Engineering organization at Suncor in Fort McMurray, AB, Canada. Developed Training Needs and Task Analysis as well as training development plans for 24 standard roles in the Upgrading organization. Developed forecast and budget process for tracking annual training results. Show less

• Provided leadership for project manager and associated team responsible for the development, enhancement, applications maintenance and client support of Expertec-developed mechanized systems for Pacific Bell. The Customer Service Center Smart Tools and AutoResolver (CSTAR) system is a client/server based application providing the capability of easily establishing and changing telephone company custom calling features such as three-way calling and call-waiting. All CSTAR development and… Show more • Provided leadership for project manager and associated team responsible for the development, enhancement, applications maintenance and client support of Expertec-developed mechanized systems for Pacific Bell. The Customer Service Center Smart Tools and AutoResolver (CSTAR) system is a client/server based application providing the capability of easily establishing and changing telephone company custom calling features such as three-way calling and call-waiting. All CSTAR development and enhancement activity was completed as scheduled within budgetary constraints.• Directed team responsible for the development, enhancement, systems maintenance and client support for Expertec’s Technician Contract Maintenance System (TCMS). TCMS is a client/server based application providing the capability of scheduling technician hours and overtime, with automatic input of payroll data to Pacific Bell’s corporate payroll system. Enhancements completed on time and within budget include conversion to Windows NT 4.0 and SQL 6.5 and emulation interface to Pacific Bell’s new technician dispatch system.• Planned, scheduled and coordinated the installation of Expertec’s Technician Contract Maintenance System (TCMS), Microsoft Office and Pacific Bell’s Standard Desktop set of applications. The statewide project entailing the conversion of 800 workstations in 127 Pacific Bell company locations was completed on schedule in less than four months.• Directed team of ten technicians responsible for the installation and configuration of Microsoft Windows for Workgroups for both XNS and TCP/IP protocols providing the platform for conversion of Pacific Bell’s Execustar for dual-stack operation. Show less

• Managed corporate capital budget process reengineering effort which resulted in annual expense savings of $4.7 million and annual capital savings exceeding $100 million.• Directed reengineering programs to mechanize Product Change Notices resulting in a three-year capital savings of $1.5 million; recovered under-utilized interoffice facilities resulting in a four-year capital savings of $32 million.

• Directed 103 member Facilities Engineering District responsible for planning, engineering and provisioning interoffice transport systems (fiber, copper, radio) reducing headcount by 10% within annual budget levels of $50 million in capital and $7 million in expense.• Developed and implemented San Diego Business Unit interoffice facilities Digital Crossconnect System program and the provision of fiber optics transport and radio facilities for America’s Cup races. Both projects… Show more • Directed 103 member Facilities Engineering District responsible for planning, engineering and provisioning interoffice transport systems (fiber, copper, radio) reducing headcount by 10% within annual budget levels of $50 million in capital and $7 million in expense.• Developed and implemented San Diego Business Unit interoffice facilities Digital Crossconnect System program and the provision of fiber optics transport and radio facilities for America’s Cup races. Both projects completed on schedule within staffing, capital and expense budget constraints.• Provided leadership for multidiscipline Regional Management Team which produced and implemented the Switching, Interoffice and Loop Facilities Network Reliability Plan to assure continuation of service under emergency conditions.• Worked with the newly-formed Orange/Riverside Business Unit to identify engineering personnel staffing requirements and reorganized the San Diego/Imperial Business Unit Network Engineering organization to accommodate corporate engineering staffing needs. Show less

• Prepared and recommended responses for Bellcore Client Companies for FCC Rulemaking Procedures involved with radio spectrum management issues.• Represented Bellcore concerning FCC regulatory radio spectrum management issues in industry and government meetings as well as provided radio spectrum management training to various Bellcore Client Companies.• Wrote Bellcore radio spectrum management “white paper” which became the Bellcore Client Companies’ guideline for petitioning… Show more • Prepared and recommended responses for Bellcore Client Companies for FCC Rulemaking Procedures involved with radio spectrum management issues.• Represented Bellcore concerning FCC regulatory radio spectrum management issues in industry and government meetings as well as provided radio spectrum management training to various Bellcore Client Companies.• Wrote Bellcore radio spectrum management “white paper” which became the Bellcore Client Companies’ guideline for petitioning the FCC for radio frequency spectrum for new radio services. Show less

• Developed and delivered the engineering section of the Sacramento Data Seminar for Pacific Bell customers and developed a “self-paced” FCC compliance study course for training newly appointed Pacific Bell FCC compliance engineers.

• Directed AT&T development and implementation of the Metropolitan Area Transmission Facility Analysis Program (MATFAP) used by the Bell System for the planning and engineering of interoffice metallic and fiber facilities and facilitated the development of the MATFAP Course at the Bell System Center for Technical Education at Lisle, Illinois.