Chuck Riddle Email and Phone Number
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Seasoned professional with over 20 years of progressive accomplishment in business development, sales, marketing, and project management. Ability to manage competing priorities in high-pressure, deadline-driven environments. Results oriented organizer possessing analytical acumen, perception, judgment, and energy. Poised innovator with strong people skills and leadership ability.
Megagen America
View- Website:
- MegaGenAmerica.com
- Employees:
- 75
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Regional Sales Manager - Co And UtMegagen AmericaCastle Rock, Co, Us
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Regional Sales Manager - Co / UtMegagen America Mar 2024 - PresentEnglewood Cliffs, New Jersey, Us
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Territory RepresentativeHiossen Implant Nov 2021 - Mar 2024
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Complaint Specialist ICochlear Jan 2019 - Jul 2021North Ryde, Nsw, Au• Communicated with the quality team about field complaint updates - 84% of open complaints resolved in less than 90 days• Consistently exceeded or achieved goal of 75% closure of complaints quarterly• Assessed and identified communication opportunities with the field employees, developed and implemented improvements resulting in more timely responses and closure of complaints• Reviewed complaints to determine reportability to the FDA within specific guidelines to maintain corporate compliance• Served as a member of global complaint streamlining project, identifying inefficiencies and mapping future state options; selected to present future state recommendations and additional head count proposals to the executive team -
Customer Relationship SpecialistCochlear Oct 2016 - Dec 2018North Ryde, Nsw, Au• Attained 127% of goal in the first six months – 103% of annual revenue goal• Generated a minimum of $247,000 in quarterly revenue with annual DME sales over 1.1 million dollars• Tier-3 sales representative consistently exceeding goals, qualifying for maximum bonus payouts and company recognition. 14 consecutive months exceeding projections• Achieved 47% year-over-year growth for inbound business, earning a Service Excellence Nomination• HEAR Achievement Award Nominee for exemplifying company core values and mission
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Account Service ManagerCochlear Aug 2009 - Oct 2016North Ryde, Nsw, Au• Supported clinical and recipient needs at 40 Cochlear and Baha implant centers: received consistent recognition for exceptional customer service by internal and external stakeholders• Processed surgical orders, facilitated repairs, and streamlined reimbursement processes,achieving targeted revenue objectives through successful implementation of Customer Care and revenue goals • Traveled within territory to meet with clinicians, surgeons, and purchasers to monitor contractual obligations• Selected by House Ear Research Institute to lead the CI Coordinator project, an effort to increase clinicians efficiencies, resulting in increased revenue• Recipient of “Hear-Oh Award” (May 2014), and nominated for Customer Service Excellence, and “And Always” award for exemplary service to field employees and regional facilities• Served as customer service lead for cross functional team project, “My Cochlear Clinic,” to launch a new streamlined website, simplifying replacement equipment requests; Selected by the project team to present and train field employees and directors at Cochlear University, 2012
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Regional Manager / Franchise ConsultantHomes & Land Mar 2005 - Jun 2009Bee Cave, Tx, Us• Provided innovative solutions to real estate brokers, agents, and related service providers in their market: consistently exceeding premier issue quotas and goals• Delivered technology and training focused on executing modern strategies in marketing and sales positioning; responsible for the two magazines with the highest initial page count and revenue in 2007• Provided market and competitive research, completed initial distribution analysis and setup, helped Publishers prospect with customer database, determined page rate structure for new market and lead a 6-8-week sales blitz involving cold calling, prospect categorization and prioritization • Purchased local media for publishers, gave presentations to brokers/realtors/builders/service groups from 2-250, and trained publishers and real estate agents on AdMaker software • Supported new ad generation/pagination, oversaw final production of premier Issue: recognized at annual sales meetings for successful launches in multiple regions
Chuck Riddle Skills
Chuck Riddle Education Details
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University Of Northern ColoradoPolitical Science / Law
Frequently Asked Questions about Chuck Riddle
What company does Chuck Riddle work for?
Chuck Riddle works for Megagen America
What is Chuck Riddle's role at the current company?
Chuck Riddle's current role is Regional Sales Manager - CO and UT.
What is Chuck Riddle's email address?
Chuck Riddle's email address is cr****@****ear.com
What is Chuck Riddle's direct phone number?
Chuck Riddle's direct phone number is +185057*****
What schools did Chuck Riddle attend?
Chuck Riddle attended University Of Northern Colorado.
What skills is Chuck Riddle known for?
Chuck Riddle has skills like Medical Devices, Product Launch, Product Development, Business Strategy, Troubleshooting, Product Management, Quality Assurance, Customer Service Operations, Sales, Management, Leadership, Marketing.
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