* Managed all aspects of the heterogeneous IT infrastructure that include Linux, Windows, Mac, IIS, Apache, Exchange, SharePoint Server, SQL Server, Office 365 Administration, MySQL, Hyper-V, and VMWare.* Managed hardware acquisition and software licensing* Automated processes to setup consistent development environments for students* Technical documentation

* Lead technical support for heterogeneous computing environment consisting of Mac, Windows, Linux, and BSD.* Managed network user accounts and laptop/desktop deployment* Managed corporate wiki and technical documentation* Managed hardware inventory and software licenses* Responsible for customer support and resolving technical issues with vendors* Administration and maintenance of Mac, Linux, and BSD servers* Systems monitoring* Created system to mirror CDN content on local servers using opensource tools

* Project manager responsible for migrating change management system to HP Openview for HP's Product and Services Catalog* Developed reporting tools to troubleshoot performance issues* Performance and capacity planning* Trained Tier 2 and Tier 3 support team members

* Desktop support for local and remote employees* Administer Windows, Linux, and BSD servers* Technical support for clients* Purchased IT equipment (laptops, desktops, monitors, printers)