Chuck Saylor Email & Phone Number

Memphis, Tn

Held same position from January 2016 to December 2016, December 2017 to November 2018. Contract time is 11 months maximum. Provide efficient IT hardware & software solutions as being the first point of contact providing desk side and remote assistance. Maintain inventory of all hardware equipment within the groups. Reimage desktop and laptop systems using Microsoft Deployment Tool, upgrade computers to Windows 10. Keep current inventory of hardware and disposition of… Show more Held same position from January 2016 to December 2016, December 2017 to November 2018. Contract time is 11 months maximum. Provide efficient IT hardware & software solutions as being the first point of contact providing desk side and remote assistance. Maintain inventory of all hardware equipment within the groups. Reimage desktop and laptop systems using Microsoft Deployment Tool, upgrade computers to Windows 10. Keep current inventory of hardware and disposition of outdated equipment. Show less

Memphis, Tennessee

Part of a project team to upgrade systems to Windows 10 campus wide. Analyze users current system and replace or upgrade to Win 10. Migrate users data to network drive, reimage and restore data to new computer. Install needed software for users.

Arlington, Tn

Serve as first or second point of contact for hardware, software, PC, printer and application problems. Create user accounts in AD or Exchange Server, complete password resets and apply software updates as needed.

Monitoring network services including installation of hardware and software for 250 + user network. Provides technical assistance to system users with an online Help Desk program and telephone support.