Chuck Smith Email & Phone Number

Dorval, Québec, Oo

Director for Governance and Operations for the best luxury private jet maker in the world.

New York City, New York, Us

Global DPE for the a major aerospace company

Armonk, New York, Ny, Us

Provide SO contract delivery to major accounts for IBM. Oversee cost, budgets, Incident and problem, change and delivery of infrastructure services both on prim and in the cloud. Work with the clients on innovation, system strategies and workload management.

Armonk, New York, Ny, Us

Armonk, New York, Ny, Us

Provide account leadership across multiple service lines. Manager the integration of those service lines to meet the clients needs.

Armonk, New York, Ny, Us

First Line Manager for Backup and Restore and SAN for IBM Dubuque Delivery Center. Manage and direct two teams providing critical services to our clients.

Armonk, New York, Ny, Us

MANAGER - Oracle DBA team Managed 30 Oracle DBAs working on 25 managed services accounts. Managed 30 Oracle DBAs working on 25 managed services accounts. Onboarded new accountsSet team and personal goals for yearly evaluationsManaged support agreements between clients and support teamsSet salary and promotion ranges for Oracle DBAsCompleted IBM Lean methodology assessment requirements.Did all interviewing and hiring of potential Oracle DBA candidates

Armonk, New York, Ny, Us

Transferred to the new IBM Service Center in Dubuque, IA as Subject Matter Expert.Train new hires in Unix and MQ Series.Coordinated transferred of work from remote centers to the Dubuque Center.Managed weekly status calls between multiple teams to facilitate the hand off of work.Team Lead for middleware products – WebSphere, MQ Series and WebLogic, running on Unix and Windows Servers.

Armonk, New York, Ny, Us

Managed WebLogic server farm of about 35 servers running over 200 applications. Lead Weblogic admin on a 7 person team. Managed multiple versions of weblogic.Provide support to application development groups consisting mainly of BEA WebLogic 6.1, 8.1 and 9.2.Web Server Support for Iplanet and ApacheWebSphere supportLDAP support for NetscapeSiteminder configuration and supportOn call support for WebLogic Build and configure WebLogic domains as requested (Both accounts).Compile monthly metrics reports for WebLogic Farm and performance tuning.

For this small regional consulting firm serving medical practices, accounting practices, sports associations and others acts as a virtual IT Director advising on, and implementing, IT solutions in the Winston Salem area.Currently have 20 clients throughout the Triad area. Services are marketed as a “complete IT department for small businesses that can't afford one.” Partner/reseller of various hardware/software vendors including Microsoft. Meets with clients to determine application and infrastructure requirements and design the best solution that includes working with outside hardware, software and services providers. Advises clients on how to leverage technology to improve business processes. Implements the recommended solution including hardware, software, applications, security, monitoring and support. Projects include:Built a hosted service desk, implemented the server, installed RequestTracker (open source). Completed 5 conversions of Exchange Server to Linux.Implemented a Project Management application for construction projects.Implemented servers for private instant messaging for all customers (open source, XXMP protocol).

Houston, Texas, Us

Assigned to the IBM Account. Transferred to full time IBM on Nov 2007Managed WebLogic server farm of about 35 servers running over 200 applications. Lead Weblogic admin on a 7 person team. Managed multiple versions of weblogic.Provide support to application development groups consisting mainly of BEA WebLogic 6.1, 8.1 and 9.2.Web Server Support for Iplanet and ApacheWebSphere supportLDAP support for NetscapeSiteminder configuration and supportOn call support for WebLogic Build and configure WebLogic domains as requested (Both accounts).Compile monthly metrics reports for WebLogic Farm and performance tuning.

Fort Lauderdale, Fl, Us

Assigned to WachoviaPrimary responsibility was installing and configuring middleware applications such as webservers, appservers and support applications. Iplanet and Apache are primarily used for Web services. WebLogic and WebSphere were the primary application servers and BMC Patrol was the primary monitoring tool. Provide extensive support of all the above.The environment had about 300 Unix servers with a mix of mostly Sun, some AIX, Linux and Intel.Daily use of Unix system programming, JAVA troubleshooting knowledge, hardware and software troubleshooting, full range of Unix activity as used by various applications including mail servers, web servers, DNS servers and database servers (Oracle).Provided support services to the Internet Testing Environment.Worked with developers to deploy code at various levels to pre-production environments. Developed and documented hand-over documents to production System Administrators.

Education record

Bachelor'S Degree

Master'S Degree, Divinity/Ministry

Bachelor Of Science - Bs