Chuck Vail

Chuck Vail Email and Phone Number

Technical Operations Manager at SourceDay @ SourceDay
Chuck Vail's Location
United States, United States
Chuck Vail's Contact Details

Chuck Vail personal email

n/a
About Chuck Vail

Chuck Vail is a Technical Operations Manager at SourceDay at SourceDay. He possess expertise in operating systems, software as a service, windows server, linux, enterprise software.

Chuck Vail's Current Company Details
SourceDay

Sourceday

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Technical Operations Manager at SourceDay
Chuck Vail Work Experience Details
  • Sourceday
    Technical Operations Lead
    Sourceday Dec 2018 - Present
    Austin, Texas, Us
    -SaaS cloud application L3 support - Triage, escalation, RCA process-Monitoring AWS infrastructue and establishing intelligent application alerts-Operational administration of Application-Testing and monitoring of all client system integrations
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  • Ibm
    Cloud Brokerage - Client Services Technical Lead / Sre
    Ibm Aug 2016 - Dec 2018
    Armonk, New York, Ny, Us
    -SME / L3 support for micro services SaaS application-Managing synthetic monitoring tools, creating automatic alerting and escalation tracking (Pagerduty, Slack, Neustar, Selenium)-Creating scripts and tools for automating support tasks-Client advocate, on-site training and documentation-Model the Site Reliability Engineering role into our organization-Turning marquee clients into references through VIP treatment
    View
  • Ibm
    Customer Operations Lead
    Ibm Nov 2015 - Dec 2018
    Armonk, New York, Ny, Us
    - SME / L3 support for micro services SaaS application- Managing synthetic monitoring tools, creating automatic alerting and escalation tracking (Pagerduty, - Slack, Neustar, Selenium)- Creating scripts and tools for automating support tasks- Client advocate, on-site training and documentation- Model the Site Reliability Engineering role into our organization- Turning marquee clients into references through VIP treatment
    View

Chuck Vail Skills

Operating Systems Software As A Service Windows Server Linux Enterprise Software

Frequently Asked Questions about Chuck Vail

What company does Chuck Vail work for?

Chuck Vail works for Sourceday

What is Chuck Vail's role at the current company?

Chuck Vail's current role is Technical Operations Manager at SourceDay.

What is Chuck Vail's email address?

Chuck Vail's email address is ch****@****day.com

What skills is Chuck Vail known for?

Chuck Vail has skills like Operating Systems, Software As A Service, Windows Server, Linux, Enterprise Software.

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