Chuck Viator Email and Phone Number
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Information Technology Leader and Entrepreneur with a passion and reputation for customer satisfaction and stakeholder alignment. Transforms strategic goals into tactical business differentiators. Maximizes investments in context of business enablement with a focus on total cost of ownership. Leads teams to solve operational inefficiencies through rapid identification of root cause coupled with process improvement, change management, and innovative application of technology. Passion for learning. Emotionally intelligent, facilitating rapid development of trust at all levels. A positive demeanor and compassionate leadership style resulting in high performing teams with exceptional morale. Broad industry exposure in IT Professional Services, Staff Augmentation, Systems Integration, eCommerce, National Security Solutions, Aerospace / Defense Manufacturing, and USAF military experience.I can also be reached at cviator@live.com.SkillsAI, ChatGPT, ScrumMaster, AWS, Azure, Cybersecurity, Project Management, Disaster Recovery, Business Continuity, Strategic & Tactical Planning, Business Planning, Budget Management, Vendor Management, Mentoring & Team Building, Cloud Computing, Data Center Ops, Help Desk Design & Management, Application Development, Agile Methods, RedHat Linux, VMware, Microsoft Windows & Server, Office 365, SQL Server, Clustering, Firewalls, Routers, Load Balancers, VPNs, ITIL, SAFe, diode and fiber laser cutting and engraving, CNC Plasma cutting, CAD/CAM, CNC machining and milling, 3D Printing, woodworking and metalworking.
St. Petersburg College
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St. Petersburg CollegeLargo, Fl, Us -
It Project ManagerSt. Petersburg College Oct 2023 - PresentPinellas County, Florida, UsIT project manager for the Enterprise Systems division of St Pete College. In this role, I work primary with Peoplesoft enhancements, upgrades, and modifications in support of HR, Finance, and Campus solutions. -
Small Business OwnerCustom Inspired Solutions, Llc Aug 2022 - Present- Design and create commissioned solutions and original products, selling both locally as well as on a large online marketplace. Build and maintain relationships with customers, suppliers, vendors, and world-wide manufacturing and distribution companies. Manage raw materials, inventory, and products in line with market trends in real time, and leverage Search Engine Optimization to maximize sales.- Utilize skills and associated technologies around laser cutting and engraving, CAD/CAM, CNC machining and milling, 3D Printing, woodworking and metalworking.
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Associate DirectorRaytheon Intelligence & Space May 2015 - Sep 2022Arlington, Va, Us• Transformed large enterprise service desk, KPI’s, and metrics through process redesign, cultural change management, and innovative application of Jira Service Management (JSM), with actionable, real-time service health data, resulting in 0 abandoned tickets, a dramatic reduction in missed SLA’s, and clear staffing requirements.• Contributed to the on-time delivery of program deliverables for a major line of business by negotiating for hardware, software, communication, and personnel resources in a large matrixed environment. • Improved service delivery through proactive and reactive escalation management, utilizing ServiceNow, equipment staging strategies, and challenging / redesigning antiquated processes.• Facilitated company acquisitions with relationship building and optimizing execution by leveraging key internal contacts. -
Director Of Information TechnologyBlackbird Technologies (Acquired By Raytheon Technologies) Mar 2012 - May 2015• Transformed IT culture, achieving a balance between engineering and customer service centricity. • Created alignment and trust with business and operational units resulting in improved service delivery.• Received annual award for exceptional positive impact on the corporation.• Led successful migration of back-office operations during acquisition by Raytheon Technologies.• Executed technology due diligence / risk assessment on successful angel investing opportunities
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Director, It OperationsFedbid Jan 2009 - Mar 2012• Led redesign and implementation of eCommerce marketplace to support multi-billion dollars in transactions.• Led modernization of back-office operations to support massive growth and outside investment.
Chuck Viator Education Details
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The George Washington UniversityCybersecurity Policy And Compliance -
Strayer UniversityInformation Systems
Frequently Asked Questions about Chuck Viator
What company does Chuck Viator work for?
Chuck Viator works for St. Petersburg College
What is Chuck Viator's role at the current company?
Chuck Viator's current role is IT Leader | Entrepreneur | Passion for the Customer Experience.
What is Chuck Viator's email address?
Chuck Viator's email address is cv****@****ech.com
What is Chuck Viator's direct phone number?
Chuck Viator's direct phone number is (703) 796*****
What schools did Chuck Viator attend?
Chuck Viator attended The George Washington University, Strayer University.
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