Chuck Beck Email and Phone Number
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Principal information developer with superior writing and oral communication skills and over 15 years of experience in information development, training curriculum design and development, and graphics support. Quick learner who has demonstrated proficiency with broad variety of development tools and media output techniques. Specialties: Proficient in: • Desktop publishing (FrameMaker, Word) • Single-sourcing, conversion, and document management (Acrobat, RoboHelp, SourceSafe) • Web-oriented publishing (Dreamweaver, HTML Kit) • Graphic design (Paint Shop Pro, Visio) • Public presentation (PowerPoint)Conversant with: • Web-based markup/scripting (DHTML, XML, Javascript) • Programming (Java, C++, Visual.NET) • Major operating systems • Wide range of audio-visual and support equipment
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Principal Information DeveloperInfor Apr 2011 - Present -
Contract Technical WriterAlcatel-Lucent Feb 2010 - Apr 2011 -
Contract "Mop Writer"Teksystems Mar 2009 - Feb 2010• Light copy editing.• Job scheduling and ticketing. -
Senior Technical WriterInfor Oct 2005 - Dec 2008• Created online and PDF documentation for a major new system feature, the "application event system." Produced a 300+ page user guide and literally hundreds of online context-sensitive Help topics to produce a comprehensive set of documentation for this feature. • Updated and maintained API documentation through an upgrade from a VBA to a VB.NET base. Topics included over 80 APIs in the published set.• Created and maintained a set of FrameMaker and HTML templates for our team's documents. Later performed the same tasks for the global documentation team. • Maintained and published a set of internal development standards and guidelines for the software development teams. • Resolved over 200 documentation issues; completed upwards of 20 requirement sets with accompanying documentation plans; and complied with all record-keeping tasks in a timely and efficient manner.• Presented sessions at company and customer-sponsored conferences.
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Senior Member, Program ChairSociety For Technical Communication 1997 - 2007 -
Independent Contractor/ConsultantSwan-Cross, Ltd. Oct 2002 - Oct 2005• Created original user documentation for two related new products, providing the equivalent of over 500 pages of user documentation in less than six months. Used single-sourcing techniques to produce both PDF and HTML outputs.• Created more than 100 icons for a new software product. Icons were limited to 16 x 16 pixels and GIF format. • Created 3 different WebWorks Publisher Professional templates and performed format edits on source FrameMaker files to allow single-sourcing of content for different outputs, including PDF, dynamic HTML and compiled help. Created these templates in 75% less time than anticipated, and generated resulting outputs in 50% less time than previous conversions.
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Independent Contractor/ConsultantSwan-Cross, Ltd. Dec 2001 - Sep 2003Swan-Cross, Ltd. is an independent contracting/ consulting company that provides a wide range of high-quality technical communication and information development services to clients.Whether you need an online help system for your software, technical documentation for your product (online or print-oriented), specialized training for your customers, or a presence on the Web, Swan-Cross can provide you with the solutions you need. Our service includes graphics support as well.
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Graphics ConsultantAvaya 2001 - 2003• Designed more than 40 icons and other graphics in support of a software application being developed mostly in California (worked 100% remote).• Consulted with developers to determine the best design for each icon. • Researched and tested the software as part of design and development of icons. -
Information DeveloperLucent Technologies May 1997 - Oct 2002• Restructured and recreated context-sensitive online help system for software product with 100+ screens and sub-screens, to make online help files consistent in appearance and content.• Produced a comprehensive set of feature descriptions which became the basis for the AnyPath Concepts and Features Guide.• Researched, organized, and produced the AnyPath Feature Provisioning Guide, which incorporated feature implementation information for all product features.• Worked with geographically dispersed 5-member team to plan, develop, and implement transfer of traditional ILT course for "virtual classroom" delivery using the Internet, in response to organizational mandate to deliver 80% of all training in an interactive distance-learning environment. This resulted in one of world's first such course offerings. • Created product logos for use in software product and marketing materials.
Chuck Beck Skills
Chuck Beck Education Details
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English/Technical Communication -
Composition/Electronic
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Elementary Education
Frequently Asked Questions about Chuck Beck
What company does Chuck Beck work for?
Chuck Beck works for Infor
What is Chuck Beck's role at the current company?
Chuck Beck's current role is Principal Information Developer at Infor.
What is Chuck Beck's email address?
Chuck Beck's email address is cb****@****oss.com
What is Chuck Beck's direct phone number?
Chuck Beck's direct phone number is +174023*****
What schools did Chuck Beck attend?
Chuck Beck attended Bowling Green State University, Bowling Green State University, Ohio Wesleyan University.
What skills is Chuck Beck known for?
Chuck Beck has skills like Robohelp, Adobe Framemaker, Html.
Who are Chuck Beck's colleagues?
Chuck Beck's colleagues are Infor Qa Test Account, Kenneth Aj Quilantang, Sabeesh Meethale Edathil, Matt Collins, Bartosz Pawłowicz, Angelica Caguete, John Kenneth Santos.
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