Chuck Bettini Email & Phone Number

Raleigh, North Carolina, United States

Raleigh-Durham, North Carolina Area

Worked as a business analyst and generalist, consulting on CRM implementation, workflow and process streamlining, office applications and automation, business analytics and computation, and training. Clients included:ESP SurgexSpectraforce StaffingCarolina Green SolutionsBhirdo Cost AnalyticsSASRegency Office ProductsDegree candidates (ECU MBA program)

-CRM development (custom CRM, Salesforce, and mySAP) and implementation as business liaison with other BASF divisions and utilizing multiple vendors (Deloitte, Infosys, Kenna, Salesforce)-Business analyst-Sales reporting and query development across multiple data marts and businesses-Cognos report development - requirements-Sales territory alignments and budget development / target derivation-Ad hoc reporting and analysis in support of strategic decision making and special projects

Served as researcher for the development of an online course in clinical research and clinical trials for the University of Liverpool.

Independent marketing and sales consultant generating market research for GWAS (Genome-Wide Association Studies).

·Developed, implemented, and administered organization-wide CRM solutions to manage global sales and marketing activities. Improved quality of financial/business information by creating data mining and reporting tools.·Created sales reporting and sales forecasting schema for reporting to GM and CEO ·Coordinated with Business Operations unit to streamline sales processes and implement SOX compliant revenue recognition process for a newly formed global pharmacogenomics organization·Coordinated with Product Managers to create and manage marketing campaigns and provided input and validation on product positioning·Implemented Lead Management processes to track and develop systems to capture marketing ROI·Led organization-wide efforts to train all sales and marketing team members with CRM functionalities and create tools to monitor sales effectiveness·Served as an expert on customer behaviors, needs, and responses to sales/marketing programs·Managed tactical marketing

·Played a key role as a member of organization-wide transition team and assisted executive management divest research assets and consolidate research operations·Assisted senior management in the renegotiation of commercial ChemTraits and Pioneer projects, a total value of $8M in revenues·Played a key role by assisting senior management form new teams and served as a general operations manager with responsibilities to hire and manage research/production team members with responsibilities to successfully complete all commercial projects ($7 M in total revenues)·Managed customers and coordinated with DBA to ensure timely delivery of all reports/data packages to external customers·Oversaw data deliverables and conducted data mining for production troubleshooting and process and financial reporting directly to COO and CFO

·Managed a scientific team to develop a novel high throughput Chemical Genomics platform that screened thousands of chemical compounds and identified novel compounds promoting growth and stress tolerance·Supported executive management by providing scientific data and presentations, which lead to a commercial contract with Dupont ($1 M in total revenues)·Defined the scope and user requirements and led efforts to implement LIMS functionalities to manage workflow processes much more efficiently·Created tools to mine and interpret data and managed the submission of monthly production reports and data deliverables to external customers·Managed customer relationships by effectively interacting with the DuPont project management team·Developed strategies to complete all contract milestones and assisted CFO report quarterly revenues

·Served as a project leader with responsibilities to manage technical teams, develop assays, data analysis and deliverables, QA, troubleshooting, and meet contract milestones·Key role in development/scale-up of a HTP research/production platform to support contracts worth $115 M in revenues·Developed CPI modules for process monitoring and QA ·Developed specs and played a key role in testing Laboratory Information Management System functionalities and served as liaison with LIMS and Biostatistics groups·Coordinated data management (with division statistical group) of production and project research data and deliverables·Worked as a “go-to” person for projects requiring data capture systems·Served as a Committee chairman and coordinator of HR sponsored organizational internal communications and morale program.·Key participant in special research projects and ineraction with external vendors and consultants as a facility manager/monitor

·Awarded NSF REU grant to perform intensive cellular and molecular biology research in an examination of isoforms of phosphatidylinositol 4-kinase

Dual Bachelor Of Science Degrees, History, Zoology

Activities and Societies: The Technician (student newspaper) Biology Club History Club NCSU Outing Club NCSU Archery Club (competitive.

Education record

·Leadership Seminar for Managers and Directors (CAI Management Training, Raleigh, NC) ·Conflict Management: The Power of Positive Conflict.