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Chuck Browne Email & Phone Number
Vice President - Customer Operations
at
Sunnova Energy
1 work email found
@sunnova.com
2 phones found area 801 and 877
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Vice President - Customer Operations
Location
Saratoga Springs, Utah, United States
Who is Chuck Browne? Overview
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Quick answer
Chuck Browne is listed as Vice President - Customer Operations at Sunnova Energy, based in Saratoga Springs, Utah, United States. AeroLeads shows a work email signal at sunnova.com, phone signal with area code 801, 877, and a matched LinkedIn profile for Chuck Browne.
Chuck Browne previously worked as Business Advisor at Made By Mary and Director of Client Success at Airin, Inc.. Chuck Browne studied at Brigham Young University.
Company email context
Email format at Sunnova Energy
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{first}.{last}@sunnova.com
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AeroLeads found 1 current-domain work email signal for Chuck Browne. Compare company email patterns before reaching out.
Profile bio
About Chuck Browne
I'm obsessed with operations, leadership, and behavior. I love to learn how something works, inside and out, then thrive in the challenge of making it the best it can be, while continually searching for new ways to make it better. Through my intensive experience in fast-paced, fluid environments, I’ve had the opportunity to test, build, and improve teams in multiple facets of large scale operations. I enjoy all aspects of the outdoors, I achieve zen when I cook, and I will jump off anything.
Listed skills include Leadership, Management, Call Centers, Team Leadership, and 29 others.
Current workplace
Chuck Browne's current company
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13 roles
Chuck Browne work experience
A career timeline built from the work history available for this profile.
Vice President - Customer Operations
Current
Aug 2022 - Present
Business Advisor
Mar 2022 - May 2023
Director Of Client Success
Mar 2022 - Aug 2022
Vp, Cx Strategy & Ops
Diy Home Security
Focus placed on increasing customer engagement and reducing churn. Ran point on the research and selection of a new CX Platform as well as coordinating and launching the implementation. Stood up the early stages of a PMO. Launched two BPO sites in South America for support, retention, collections, and sales. These vendors helped expand the talent pool.
Jun 2021 - Mar 2022
Director, Cx Strategy
Initially, ran point on integrating Sunrun and Vivint Solar customer operations functions. Spent roughly 3 months with a cross-functional executive project team ensuring functions were properly assessed for continuity or retired, assisted in change management, and ensured controls were in place to maintain performance through the integration. Following.
Oct 2020 - Jun 2021
Director, Customer Experience
Nov 2018 - Oct 2020
Sr. Manager, Post-Install Operations
Jun 2018 - Nov 2018
Sr. Manager - Customer Solutions
Responsible for the growth strategy and operational excellence of Customer Solutions. The team consisted of over 1000 employees, spread across three physical sites and a rapidly expanding Work From Home program. Opened two additional, remote, physical sites and grew the Work From Home program from concept, to over 400 active agents. Launched a robust.
Feb 2016 - May 2018
Customer Care Operations Manager
Apr 2012 - Feb 2016
Customer Support Lead Supervisor - Projects
I worked as a lead over multiple supervisors and took the lead on department projects that improved processes and efficiency. I concurrently supervised, coached, and held accountable a small team of call center agents.
Oct 2011 - Apr 2012
Workforce Management Supervisor
I was the first member of a real-time workforce management team in a 300+ agent call center. Co-built a team that monitors the daily phone activities of agents and aids in managing an efficient queue. Tasks included creating and implementing policy and procedures that will increase the efficiency of the call center, monitoring agent activity, and actively.
May 2010 - Oct 2011
Research Assistant
Aided various research projects involving animal and human nutrition. Projects included nutritional analysis of children in a small Kenyan community, omega-3 utilization in poultry, and a study in efficiency for the research process of mineral deposition in poultry. I was the primary researcher in the latter study mentioned. Research was accepted by the.
Sep 2010 - Apr 2012
1 education record
Chuck Browne education
-
Brigham Young University
FAQ
Frequently asked questions about Chuck Browne
Quick answers generated from the profile data available on this page.
What company does Chuck Browne work for?
Chuck Browne works for Sunnova Energy.
What is Chuck Browne's role at Sunnova Energy?
Chuck Browne is listed as Vice President - Customer Operations at Sunnova Energy.
What is Chuck Browne's email address?
AeroLeads has found 1 work email signal at @sunnova.com for Chuck Browne at Sunnova Energy.
What is Chuck Browne's phone number?
AeroLeads has found 2 phone signal(s) with area code 801, 877 for Chuck Browne at Sunnova Energy.
Where is Chuck Browne based?
Chuck Browne is based in Saratoga Springs, Utah, United States while working with Sunnova Energy.
What companies has Chuck Browne worked for?
Chuck Browne has worked for Sunnova Energy, Made By Mary, Airin, Inc., Diy Home Security, and Sunrun.
How can I contact Chuck Browne?
You can use AeroLeads to view verified contact signals for Chuck Browne at Sunnova Energy, including work email, phone, and LinkedIn data when available.
What schools did Chuck Browne attend?
Chuck Browne studied at Brigham Young University.
What skills is Chuck Browne known for?
Chuck Browne is listed with skills including Leadership, Management, Call Centers, Team Leadership, Customer Service, Customer Satisfaction, Training, and Process Improvement.
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