•Daily strategy meeting on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts.•Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying growth opportunities, quarterly customer business reviews.•Recommend and develop strategies that will maximize brand and product communication at retail stores.•Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate.

• Present and sell company products and services to new customers.• Use of sales and marketing techniques - Suggestive & Solution selling techniques.• New sales acquisitions by prospecting and contacting potential customers in a retail setting.• Client branding/marketing with promotional material.• Consumer relations and resolve customer inquiries.

•Approach, greet, and offer assistance or direction to any customer who enters the dealership showroom or sales lot.•Assist customers in selecting a vehicle by asking questions and listening carefully to their responses•Explain product performance, application, and benefits to prospects, Describe all optional equipment available for customer purchase•Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles•Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards•Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.

•Actively Write/Sell Option premium electronically using Professional Trading Platform.•Generate trading ideas through a combination of sell side analyst research, order flow, technical indicators, and relationships with other traders.•Conducted daily market research and analysis to plan trading strategies, upgrades/downgrades, guidance, top headlines, indications, and corporate actions, as well as assess and manage risks.•Analyzed and evaluated trading policies and procedures, capturing short term moves in stocks, owing to momentum, news and market action. •Applied trading strategies and technical analysis to determine entry and exit points.

•Evaluated and determined the appropriate marketing approach to grow the business and sales for each unit. Resulting in a 30% increase for Q3/Q4 versus prior year.•Researched and analyzed the strategic business direction and needs of each assigned account to determine how Grainger can best align itself as a product and service partner for all current and future business needs of the account.•Quickly Identified key decision makers, processes and positioned Grainger as a strategic  advantage for the customers.•Responsible for demand generation in my assigned geographic region including market penetration, new opportunity development, customer relations and customer retention.•Planning skills: strong time and account management skills. Exceptional ability to align planning objectives with a pipeline development process to grow and develop territory revenue.•Identified key opportunities in offshore markets and created specific sales strategies to grow profitable sales in targeted countries.•Regularly exercised independent discretion and judgment to determine whether a potential customer was qualified to do business with Grainger, as well as negotiated transaction terms, conditions and pricing for each existing and new account.

Senior VIP Account ManagerApril 2015- February 2017• Increased territory sales from $1.8 million to $3.8 million within 18 months, exceeding quota by 20% in 2015 and 25% in 2016.• Fostered a robust, sustainable network of buyers, leveraging strong listening, presentation and closing skills to optimize sales results despite previously dominant competitor advantage.• Developed efficient and effective marketing strategies while consistently maintaining KPI metrics.• Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.• Utilized CRM sales planning tools and pipeline management to achieve business objectives.• Managed customer orders, forecasts, quotes and new business opportunities, including data entry and producing reports.Reseller Account ManagerJune 2014 – April 2015• Streamlined the purchasing process for all customers with an online ordering process.• Highly developed sense of integrity and commitment to customer satisfaction.• Professionally handled incoming requests from customers and ensured those requests were processed both promptly and thoroughly.• Leader with multitasking techniques and attention to detail.

Owner/Operator • Developed and built business from startup with one vehicle and grew business to a fleet of 5 trucks within a four year period.• Responsible for all company operations, including negotiating all business contracts, planning growth and marketing for new customers.• Directly managed a team of 15 employees 7 days a week over 3 shifts.

Account Manager