Charles Cadman Email & Phone Number

Zephyrhills, FL, US

Tampa, FL, US

Led multiple initiatives at Ashley Furniture to optimize product data management and critically improve customer purchase journeys, resulting in a 20% annual increase in online revenue. Oversaw Ashley's 20,000+ product PIM system, pioneering new workflows to improve data quality and findability. Spearheaded development of new web cart and checkout.

Tampa, FL, US

Contract to hire position at Ashley Furniture as Lead BSA and Scrum Master for Retail Integrations.

Palm Harbor, FL, US

• In this key executive role, I balance concurrent priorities in administering all facets of a state-of-the-art new product development program encompassing three premier product owners and a combined 14 internal and.
• Expeditiously pinpointed critical process gaps, dramatically exceeding expectations in optimizing annual revenue by a remarkable $576K in just six months.
• Integrated vital internal and external requirement meetings to identify greatest possible business value.
• Introduced new and fully functional project management office (PMO).
• Adopted regular company use of Workfront project management software.

Tampa, Florida, US

• As IT Director at Synergy Equipment, I assumed substantial responsibility in guiding all day-to-day functions of technical operations, defining the scope of large-scale technical projects, navigating competitive.
• Demonstrated diligence and intuition in swiftly eliminating All Covered contract, ultimately cutting annual expenditures by a full $2.7M.
• Drove key Verizon contract renegotiation, generating annual savings of $385K.
• Steered persuasive and successful MSP contract renegotiation, slashing annual expenditures by $250K.
• Commanded seamless company migration to Office 365 environment.

New York, NY, US

• In this continuously rewarding and challenging role, I held direct oversight of all U.S. application testing and remediation procedures, applying appropriate measures to adapt to platform changes impacting overall end.
• Systematically standardized testing funding, curtailing costs by $2M.
• Launched Windows 10 for 30,000 users four months ahead of schedule and under budget by $1.3M.
• Orchestrated testing and remediation activities of 3,500 applications, simultaneously leading transition from Lotus Notes to Microsoft Office, Windows XP to 7, and Windows 7 to 10 with as many as 70,000 end points.
• Served in representative capacity for Americas during crucial meetings.

New York, NY, US

• As Problem Management Senior Lead, I led incident identification and categorization, testing and remediation, report creation and submission, and communication plan formulation. Select highlights of my contributions.
• Gathered and analyzed pertinent metrics.
• Put forth data-driven recommendations concerning cost and performance.
• Identified and rectified process gaps.
• Uncovered process flow, enabling prompt elimination of over 3,000 unnecessary tickets.

• In serving as Global Tactical Response Manager at Verizon, I functioned as the sole CAB Approver during the company graveyard shift. I fulfilled concurrent responsibilities, including network, Unix, Windows, and.
• Established direct communication with C-level clients and Verizon management throughout outage incidents.
• Built sterling reputation for leadership and judgment in achieving extraordinary SLA and KPI adherence rate of 100%.

San Jose, CA, US

• Identify all current Cisco Software offerings
• Identify and contact key personnel of software offerings
• Create project plan to remediate silo’ d product offerings into unified platform

Letchworth Garden City, Hertfordshire, GB

• Hands on IT manager of a small team to support RDU International Airport in a 24/7/365 environment. Provide leadership to the team and act as liaison between the airport authority, Ultra Software and Servicetec for.
• Maintain all ticketing computers
• Maintain all gate computers
• Maintain all self-service kiosks
• Maintain Virtual Machines using vSphere
• Maintain all displays including clearchannel advertisements and flight information

Jeffersonville, IN, US

Oversee telephony projects and implementations that allow more efficient use of technology and providing support for operations.

Jeffersonville, IN, US

Served as CIO and manager for the corporation. Managed a team of 12 people maintaining all Windows XP desktops, Windows Server 2003, Intertel-Axxess VoIP system and PPP autodialers.

To develop training for sales staffAssist sales staff with technical questions from customersIntegrate services into customers network and equipmentTrain customers on new features of services provided

Atlanta, GA, US

US

Bs, Mis, Business Management

Icce, Cic Unified Communications

Aspect Acd Engineer, Computer Systems Networking And Telecommunications

Meridian 1 Pbx Administrator, Telecommunications Engineering

As, Computer Programming / Psychology

As, Paramedic / Firefighter

Ccna, Cisco Networking

Pmp Boot Camp, Project Management

Certification, Itil