Chuck Chaffin Email and Phone Number

Family owned and run business focusing on music lessons and HR consulting.

HR leader for flagship rolling mill and pipe production facility. • Inherited a dysfunctional HR team and turned the team around to a customer service-oriented function• Led the evolution of HR from an adversary of management and employees to partnering with both for success• Partnered with Operations, Safety, and other functions to improve communication and effectiveness • Forged relationships with local colleges to create a pipeline of professional talent for long-term talent availability• Personally led soft skills training for leaders to accentuate the cultural evolution of operations and HR• Led efforts to drive improvement in Engagement, Accountability and Effectiveness for all employees• Developed KPI’s to measure and monitor people activities and identify areas for improvement• Implemented a comprehensive performance management strategy focusing on new employees to ensure higher expectations are set from the beginning of employment:o New Onboarding process to ensure all new hires understand how they are engaged with JSW Steelo 30/60/90 day reviews ensure on the highest performing new hires pass through their probationary periodo Rigorous On the Job Training (OJT) to ensure required new hire training is performed and effective o 60-day communication lunch/check-in with new hires to follow up on training, acclimation, and safety

Serves as the spearhead of operations ensuring that all activities and systems align with the mission and vision of the organization. Drives the overall effectiveness and engagement of the Global Human Resources team consisting of 22 HR professionals in 5 facilities across 3 countries. Defined goals and objectives to enhance the company’s culture and to promote growth. Streamlined an effective talent pipeline in efforts to recruit, hire and train top candidates to fulfill middle, to upper-middle-level engineering and sales leadership roles. • Achieved a 15% CAGR growth by serving as the lead in talent acquisition efforts• Leveraged expertise in HR to directing leadership to a business that generated $300M in revenue annually• Expanded talent acquisition efforts by collaborating with local universities (Georgia Southern, Idaho State, and Virginia Tech) to develop and launch co-op and internship programs• Paved the way for open communication to discuss the uprise in a union drive in Idaho; created climate surveys to better understand and address issues

Steered a team of 6 direct and 10 indirect professionals while overseeing employee and labor relation aspects. Tapped into campus and military recruiting events to engage with potential candidates to fill entry-level positions. Facilitated communication for Buddy to Leader, and Critical Conversations regarding training for all salaried leaders• Member of the negotiating team that successfully negotiated a 5-year union contract• Conceptualized an onboarding process for a $35M capital project contract that resulted in a spike in team engagement using the Pueblo platform• Drove operational success for a new mill by creating a project team to carry a $600M new Rail Mill project; additionally, developed succession plans to promote continuous growth and goal achievement• Positively impacted decision-making efforts through creating a process to strengthen Frontline leadership talent efforts and labor relations strategies • Resolved leadership issues by implementing a 360-degree feedback process

Managed a team of six (6) HRBP’s and (3) indirect professionals that delivered significant Human Resources results to twelve (12) locations across seven (7) western states (Ca, Hi, Nv, Ut, Az, Nm, and Co), including unionized locations in California and Hawaii. Functioned as the HR team lead for an acquisition of Rebar Shop in Oahu, Hawaii. Served as a team member for Corporation Wide teams.

Led 100 employees, with 15 expatriate employees while managing HR operations. Functioned as the Human Resources (CHRO) leader for the North American start-up of a German building materials company. Teamed with the parent company in Germany to develop a high-impact Human Resources strategy to grow the company in the United States. Constructed HR, payroll, compensation, relocation, safety, environmental, and fleet management policies to enhance operational effectiveness. • Grew the headcount from 20 to 100 hourly and salaried professional to support organizational expansion