Chief Human Resources Officer
Schaumburg, Illinois, Us
CHIEF HUMAN RESOURCES AND ADMINISTRATION OFFICER (CHRAO), 2008 – 2015DIRECTOR OF HUMAN RESOURCES, 2004 – 2008HUMAN RESOURCES/OFFICE MANAGER, 2000 – 2004HUMAN RESOURCES/OFFICE ADMINISTRATOR, 1997 – 2000Developed from ground up and led the Human Resources function. Both strategically and tactically responsible for organizational development, talent acquisition, employee relations, Federal/State Employment & Labor Laws, EEO/AA, conflict resolution, performance and talent management, training and development, compensation, benefits, safety and risk management. In addition, managed intellectual property, facilities, front office and mailroom operations. Staff Liaison appointed by the Board of Directors to Compensation and CEO Search Committees.• Developed, implemented and progressively refined Human Resources strategies, processes and procedures to align with the growth of the organization. Supported the growth from 23 employees and $4 Million revenue to 180 employees and $80 Million revenue, as well as, growth to 4-person Human Resources Department. • Succeeded in achieving employee satisfaction and retention scores in the 90th percentile by being an employer of choice and offering competitive compensation, benefits and career development.• Achieved zero litigation by securing "win-win" solutions consistently over 18 years.• Obtained favorable facility leasing costs saving $360,000 over a 3-year period.• Created a 5-year ongoing organizational strategy to identify and groom successors for leadership roles. Designed a formal multi-level development program consisting of recruitment, retention, performance management and development to prepare employees for cross-functional growth.• Established a company Intranet by assembling a task force in collaboration with the COO and CMO in order to streamline communication and routine administrative tasks for various corporate functions.