Chuck Dickert Email & Phone Number

Chantilly, Virginia, Us

Coordinate and execute projects related to information assurance policy and risk management for a federal client.

Baltimore, Maryland, Us

Acted as a subject matter expert on the HIPAA Security Rule. Advised HHS investigators on the sufficiency of Covered Entity responses to inquiries about Security Rule compliance.• Reviewed information security policies and procedures.• Evaluated information security risk analyses and risk management plans.• Assessed information security controls and countermeasures.• Responded to questions from investigators and provided guidance about information security in general and the Security Rule in particular.• Wrote recommendations for improved information security.

Baltimore, Maryland, Us

• Collaborated with peers to assess and manage IT risk.• Developed and implemented an Awareness and Training program for 20+ company locations, providing consistent information and guidance to all employees.• Established and maintained Key Risk Indicators to enable the Information Security team to better monitor changes to our risk profile.• Coordinated access entitlement reviews. Assisted in the transition of three dissimilar review methods into one consistent method for the division.

The Hague, South Holland, Nl

• Led the information security effort and performed all aspects of Information Security for the division.• Performed risk assessments and worked with information system owners to improve controls and remediate risks to comply with ISO 27002:2005 and SOX requirements.• Developed and implemented a multi-faceted Awareness and Training program which improved information security awareness, attitudes, and behaviors by 50-80%.• Established and implemented the Information Asset Classification program. Facilitated inventory and classification processes for 40+ managers to ensure compliance.• Briefed Senior Management on information security topics and recommended actions, resulting in greater management support.• Managed emergency notification process using NotiFind. Assisted in the creation and maintenance of Business Continuity plans using LDRPS.• Responded to auditor requests with timely, complete, and appropriate information.• Selected to be a member of the Enterprise-wide AEGON Information Security Advisory Council (2006-2011). Participated in the creation of the council’s governance document and the revision and roll-out of the AEGON Enterprise-wide Information Security Standards. • Collaborated in the creation and implementation of Enterprise-level Awareness & Training publications, computer-based training courses and other materials.

• Supervised 5 Help Desk representatives supporting 500 Home Office employees and 180 District Offices. Improved employees' perception of the Help Desk by monitoring adherence to Service Level Agreements, actively soliciting feedback, and offering enhanced services. Consistently received 93-100% user satisfaction scores.• Investigated and corrected security administration problems through improved procedures and employee counseling. Resulted in improved audits.• Improved process controls by rewriting security administration documentation for 40+ systems.

• Supervised 4-6 network technicians supporting 500 workstations in 2 fast-paced locations.• Improved service times and customer satisfaction.

• Supported desktops and servers in a 500-user network.

Business

It

B.A.

Engineering