Chuck Dickert Email & Phone Number

Chantilly, Virginia, US

Coordinate and execute projects related to information assurance policy and risk management for a federal client.

Baltimore, Maryland, US

• Acted as a subject matter expert on the HIPAA Security Rule. Advised HHS investigators on the sufficiency of Covered Entity responses to inquiries about Security Rule compliance.
• Reviewed information security policies and procedures.
• Evaluated information security risk analyses and risk management plans.
• Assessed information security controls and countermeasures.
• Responded to questions from investigators and provided guidance about information security in general and the Security Rule in particular.
• Wrote recommendations for improved information security.

Baltimore, Maryland, US

• Collaborated with peers to assess and manage IT risk.
• Developed and implemented an Awareness and Training program for 20+ company locations, providing consistent information and guidance to all employees.
• Established and maintained Key Risk Indicators to enable the Information Security team to better monitor changes to our risk profile.
• Coordinated access entitlement reviews. Assisted in the transition of three dissimilar review methods into one consistent method for the division.

The Hague, South Holland, NL

• Led the information security effort and performed all aspects of Information Security for the division.
• Performed risk assessments and worked with information system owners to improve controls and remediate risks to comply with ISO 27002:2005 and SOX requirements.
• Developed and implemented a multi-faceted Awareness and Training program which improved information security awareness, attitudes, and behaviors by 50-80%.
• Established and implemented the Information Asset Classification program. Facilitated inventory and classification processes for 40+ managers to ensure compliance.
• Briefed Senior Management on information security topics and recommended actions, resulting in greater management support.
• Managed emergency notification process using NotiFind. Assisted in the creation and maintenance of Business Continuity plans using LDRPS.

• Supervised 5 Help Desk representatives supporting 500 Home Office employees and 180 District Offices. Improved employees' perception of the Help Desk by monitoring adherence to Service Level Agreements, actively.
• Investigated and corrected security administration problems through improved procedures and employee counseling. Resulted in improved audits.
• Improved process controls by rewriting security administration documentation for 40+ systems.

• Supervised 4-6 network technicians supporting 500 workstations in 2 fast-paced locations.
• Improved service times and customer satisfaction.

• Supported desktops and servers in a 500-user network.

Business

It

B.A.

Engineering