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30 plus years in sales, account management, and customer success with companies in the Beverage, Telecom, Fleet Management, DevOps Secure Collaboration, and Big Data Analytics industries in both the private and public sectors, respectively.With a proven track record in customer success management, I am thrilled to be part of the Teradata team, where I have the opportunity to make a significant impact. As a Customer Success Manager, my primary objective is to ensure that our clients achieve their desired outcomes and realize the full potential of Teradata's advanced analytics and data-driven solutions. By building strong partnerships, providing proactive guidance, and driving adoption, I am committed to delivering exceptional value and exceeding customer expectations. Let's collaborate and embark on a journey of mutual success.
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RetiredGolfingNew York, Ny, Us
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Customer Success Manager Public SectorTeradata Apr 2023 - PresentSan Diego, California, UsTeradata Vantage is the connected multi-cloud data platform for enterprise analytics that unifies everything—data lakes, data warehouses, analytics, and new data sources and types. Leading the way with hybrid, multi-cloud environments—priced for flexibility, Vantage delivers unlimited intelligence to build the future of your business.
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Customer Success Manager - Public SectorMattermost Mar 2022 - Apr 2023Palo Alto, California, UsMattermost is an open-source, self-hostable online chat service and collocation tool for DevOps with file sharing, search, and integrations that markets itself as an open-source alternative to Slack and Microsoft Teams.Managed 45 Federal System Integrators and clients with annual recurring revenue of $4.6 million. Clients such as the White House Communications Agency, FBI, Homeland Security, Johns Hopkins APL, NASA, and more. -
Strategic Sales And Customer Success Manager SledIntellishift Sep 2017 - Mar 2022Commack, Ny, Us32 new logo sales while managing 79 private and public enterprise and strategic clients generating $176k MRR with the ability to upsell solutions such as ESRI, AI Video, Maintenance, and Digital Inspect Field Solutions, respectively.Manages the relationship of our government contract resellers Carahsoft and SHI International, respectively to ensure contract pricing options for state agencies. Design a Success Plan using Gainsight Template for top 10 clients that aligns with a customer’s business by understanding key business challenges and value measures such as comprehensive usage and adoption path showing the current, target and future state within the customer journey roadmap timeline. -
Sr. Global Account ExecutiveCenturylink Business For Enterprise Jun 2016 - Sep 2017Monroe, La, Us -
Senior Account ExecutiveWindstream Communications Sep 2011 - Jun 2016Little Rock, Ar, UsWindstream (Nasdaq: WIN) is a S&P 500 communications and technology company with annual revenue of $6.2 Billion which provides IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies.- 3X Consecutive President "Elite Club"- 7X Club 300% to Plan- 23X Club 100% to Plan -
Business Development ManagerScicom Data Services Sep 2009 - Aug 2011North Mankato, Mn, Us -
Business Development ManagerDivdat Oct 2005 - Aug 2009Detroit, Michigan, Us -
Sales ManagerPci Group Apr 2003 - Aug 2005Fort Mill, South Carolina, Us -
Chain Operation ManagerCoca-Cola Bottling Company United, Inc. 1990 - 2003Birmingham, Al - Alabama, Us -
Financial ManagerUnilever 1982 - 1990Blackfriars, London, Gb
Charles Dolce Skills
Charles Dolce Education Details
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Villanova UniversityGeneral -
University Of BridgeportAccounting
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Fairfield College Prepatory High SchoolHigh School Diploma
Frequently Asked Questions about Charles Dolce
What company does Charles Dolce work for?
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What is Charles Dolce's role at the current company?
Charles Dolce's current role is Retired.
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What schools did Charles Dolce attend?
Charles Dolce attended Villanova University, University Of Bridgeport, Fairfield College Prepatory High School.
What skills is Charles Dolce known for?
Charles Dolce has skills like Solution Selling, Account Management, Cloud Computing, Telecommunications, Voip, Managed Services, Business Development, Networking, Management, New Business Development, Data Center, Direct Sales.
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