Maintained a positive and inclusive team relations environment by championing and supporting Team Member and Leader needs in the Store. Great morale maintained through constant on the floor presence and communicationEnsured the Fair and Square experience remains an on-going focus of the Store. Communicated company changes and maintained passion and excitement from store teamCommunicated the company vision and direction to the teams which clearly defined success and inspired execution and results.Created and fostered a culture that provided Store Leadership and Team Members with ongoing coaching in the moment, training and career counselingImproved total customer service results from 200 to 280 points. Largest improvement came from friendliness and store environment.

Full line department store with 150 employee's and 10 manager direct reports. Responsible for $23 million in sales. Insured outstanding customer service, compelling presentations, and profitability.Responsibilities include managing sales and operations, controlling expenses and payroll budgets, handling human resource issues, accounting, merchandising, and loss prevention for location. Ensure that proper channels of communication exist between the store and district staff.Have improved the Customer letter score by 8% over previous year.From Feb 2007 to May 2008 Managed the Wenatchee Washington store and in 2007 was named store manager of the year for Macy's Northwest. Managed the Kelso Washington store from May 2005 to Feb 2007. In Dec 2006 the store was the first store in the history of Macy's to vote to de-certify the union.

Assisted in the operations of a $65 million dollar store. With a focused manager and associate development program ran a 17% increase for in the year in new account applications.

Responsible for the Receiving and processing of all inbound and outbound freight. Merchandised Homeworld and Children's.

Responsible for managing inventory levels for the Children's Buying team. Updated ROF and managed the allocation of product to stores.

Made product selections, managed the ROF, and made pricing and MD decisions for a $4.5 million business.Assistant Buyer Men's Furnishings

Entered purchase orders, managed communication process to stores, managed promotional cadence. Assisted buyer in other functions.

Managed the shoes, mens and kids departments.