Chuck Fridrich Email & Phone Number

Leesburg, Virginia, Us

Responsible for providing strategic leadership for the Client Services Department, and the firm in general, by working with stakeholders and others to establish short-term and long-term goals, strategies, and plans. Establish strategies by anticipating requirements and trends, distributing resources, then evaluating results. Drive the firm to achieve and surpass business goals and objectives. Act as lead consultant/adviser through direct contact with every client and partner. Provide leadership and direction for the continued development and improvement of the Cloud 9 Vendor Selection & Management program and other client services to ensure success and optimal outcomes for all client engagements. Cloud 9 Vendor Selection and Vendor Management services consist of the following: research, bidding, evaluation, sourcing, procurement, implementation, account management, support, and other services. These services are for any and all of the service provider companies in the curated Cloud 9 Supplier Portfolio. The portfolio contains over 250 qualified and vetted cloud, telecom, mobile, and cloud service providers across the US and internationally.Our intention is to create meaningful, lifetime relationships with our clients where we become an extension of their team and they lean on us for any and all technology-related goals, plans, strategies, and new initiatives. As the client’s strategic partners and technology advisers, we help to keep all existing and future technology providers/vendors on their toes and in line with client goals and objectives.

Vendor identification, evaluation, management and consolidation. Strategy and planning to lay solid foundation and enable fast-paced current and future growth. Create and maintain IT budget. Develop, coach, and mentor small but mighty IT team. Oversee helpdesk and onboarding of 3rd-party managed IT/MSP. Development of semi-automated on/off boarding integration with HR, including training and security awareness program. Oversight of digital marketing and implementation & management of CRM solution. ID, eval, and implement integrated medical-specific CRM; HIPAA compliant client portal, messaging, payment, billing, intake documentation and data integration with Therapy/EMR system. IT, Security, and Compliance policy creation and development. Managed Google Workspace implementation and migration for 150 healthcare staff, including onboarding seven smaller acquisitions. Managed migration to ChromeOS for all staff. Development of Chrome-based kiosk front-desk and client check-in solution. Decommission on-prem servers and manage overall digital transformation and cloud migration. Manage onboarding, implementation, and migration of HIPAA compliant unified communications solution: integrating voice, SMS, fax, video/telehealth systems.

Dulles, Virginia, Us

Highly technical, detailed, and polished professional. Technical design and consulting for communications, collaboration, connectivity, and cloud solutions. Independent, unbiased, and provider-neutral specialist of numerous technology service providers. Extensive knowledge of: Voice/Data networks, SD-WAN, MPLS, MDM and Mobility Solutions, UCaaS and CCaaS, Cloud Computing; SaaS, DRaaS, IaaS, ITaaS, and other CPE and Cloud-based “as a Service” solutions. Consult with small, mid-size, and enterprise clients to improve services, save money, and create more efficiency. Provide clients with telecom expense analysis. Acquire new revenue through prospecting activities and customer-facing appointments. Utilize consultative sales approach and solution-based selling to recommend the best fit for the client's needs. Introduce new concepts, simplify complex ideas, and articulate and demonstrate alternative solutions. Understand and influence customer's technical requirements. Deliver well-spoken, refined presentations to client’s staff and senior management. Facilitate fair, competitive, and controlled environment of multiple providers on the clients' behalf. Other responsibilities include: Develop and implement business processes and systems to facilitate day-to-day operations, project management, and marketing activities. Evaluate historical data, and create business and marketing strategies, as well as supporting marketing collateral and website design, to drive new business acquisition. o President’s Club award winner: all expenses paid trip to Arizona Fireside Resort and Mario Andretti Formula One racing experience.o iCSU certified Telecom Solution Professionalo iCSU certified Unified Communications (UCaaS) Solution Professionalo Avaya certified Solution Sales and Solution Design Expert, Mid-Market

Technical sales. Digital and IP telephone systems, Data network systems and equipment, and Network Security solutions

Slinfold, West Sussex, Gb

Mecmesin designs and manufactures precision force measurement instruments. These instruments are use the world over by product engineers, quality managers, and R&D professionals in consulting, engineering, and manufacturing industries.

Orange, Ca, Us

Sales and account management. Ultimate Staffing is a top-ranked, national, staffing and recruiting agency; perm placements, temporary, temp to hire; on-site, national, and managed recruiting options.

ran a full desk in this small but potent direct-hire recruiting agency. Primarily focused business development and account retention in the legal industry; paralegals, legal secretaries, word processors, office administrators and some attorney recruiting.

Nashville, Tn, Us

NPES is a trade association representing over 400 companies which manufacture and distribute equipment, systems, software, and supplies used in the printing, publishing and converting industry.Telecommunications Analyst and Administration – building-wide telecommunication systems analyst, day-to-day administration and system programming, project management, system overhaul to Avaya, VoIP ready PBX systemManaged and mentored four department staff and indirectly managed twelve to fifteen administration staff. Contract management. Procurement / Purchasing and cost/benefit analysis. Human Resources – Developed and maintained HRM policies and regulations. Recruiting and orientation. Daily benefits administration. Business Insurance and risk analysis. Facilities Management – all building systems, remodeling construction and build-outs, maintenance, safety & security systems, asset management, contract negotiations.

Reston, Virginia, Us

Critical IP and Information1st were subsidiaries to STG, Inc. Critical IP had a series of network security VAR solutions and managed security options. Information1st developed and VAR'ed knowledge management and productivity software. My role was complete office support, inside sales, sales support, and liaison to parent company.

Reston, Virginia, Us

develop, manage and oversee marketing efforts for STG and subsidiaries

Business Administration

Business/Corporate Communications

Education record

Education record