Chuck Ham Email & Phone Number

United States

Provide strategic direction and leadership to all operational teams, fostering a collaborative and high-performance culture.Develop and implement operational policies and procedures to streamline processes and enhance productivity.Mentor and coach department heads, promoting professional development and succession planning within the organization.Lead cross-functional teams to ensure alignment with company goals and objectives.Oversee daily operations, ensuring the highest levels of service, quality, and compliance with industry regulations.Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement actionable solutions.Coordinate with sales, marketing, and customer service teams to optimize operational efficiencies and enhance customer experience.

Jacksonville, Florida, United States

Responsibilities:During this job role, I championed team to exceed sales goals, realizing a6% annual net revenue growth, averaging $45.5M in net revenue dollars. Iestablished revenue, collection, and activity goals, and analyzed past andprojected revenues against marketing objectives, enhancing year-to-yearoriginations net revenue by 5.83%. I spearheaded national and regional salesteams to achieve and exceed revenue targets, driving consistent revenuegrowth year over year. I formulated and executed strategic sales plans topenetrate new markets and expand customer base, resulting in increasedmarket share and profitability.Key Achievements:● Led a 12-person sales team to achieve a 58% increase in originations inFY 2021, resulting in a promotion to EVP National Sales Manager.● Propelled monthly territory originations from $800K to $2M within a year,leading to promotion as SVP National Sales Manager.● Directed a 46-member team to generate $4B in originations, surpassingannual targets by 25% for five consecutive years.● Steered sales team to achieve targets, boosting originations by 28% to$1B in FY 2023.

San Antonio, Tx

Responsibilities: During this job role, I enhanced annual originations by 4% by creating tailored goals and delivering comprehensive coaching for sales team. I developed and executed comprehensive sales and marketing strategies to drive revenue growth and increase market share. I collaborated with sales team to identify target markets, analyze customer needs, and develop customized solutions to meet client requirements. I managed a team of sales and marketing professionals, providing guidance, support, and motivation to achieve individual and team goals.Key Achievements:● Achieved a 3.9 score out of 5 in job performance by participating in 10 comprehensive training sessions focused on advanced management techniques.● Amplified monthly originations by 367% to $1.4M over two years, resulting in promotion to Sales and Marketing Manager.● Revitalized sales and production flow, maintaining $39M in originations for 2016 and 2017 and growing to $44M in 2018.● Boosted territory originations by $18M within 24 months through strategic sales solicitation, expanding market share.

San Diego, California, United States

Responsibilities: During this job role, I generated new leads and nurtured existing client relationships to meet or exceed sales targets. I partnered with marketing and product teams to develop tailored solutions and proposals to address client needs and objectives. I managed a portfolio of key accounts, overseeing full sales cycle from prospecting to closing deals and post-sales support. I performed market research and competitor analysis to identify opportunities for business growth and expansion.Key Achievements:● Orchestrated 10% annual growth in new accounts across 16 Mid-Western States as Account Executive, overseeing both retailer and broker relationships.● Surpassed loan funding targets by 114% in 2011, earning recognition as Top Account Executive and 'World Class Associate' title.● Delivered $43M in loans over 42 months, exceeding originations goal by 104% and achieving a record 127% in 2010.● Engineered a territory pipeline management system, boosting originations by a notable 10% each month.

Unfinished, Business Administration And Management, General

Activities and Societies: Basketball Scholarship

Unfinished, Business Administration And Management, General

Activities and Societies: Tau Kappa Epsilon, Basketball Scholarship