Chuck Leclair Email and Phone Number
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Chuck Leclair personal email
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I am an IT management professional with 15+ years of IT experience. My skill set has allowed me to design innovative strategies and business plans across various complex information systems, modern technical tools, and networks.Throughout my career I have advanced through the ranks. At Delta Air Lines I started as a field technician, network engineer, IT Manager and advanced to the position of IT Director. At this point in my career, my technical knowledge is wide ranging with my main focus being Servant Leadership. I have a strong capability with managing technology vendors and contracts while also leading teams of HW and SW engineers.Some of my top skills include:• Vendor Management• Client Engineering• HW Configuration & SW Management• Middleware Infrastructures• Disaster Recovery• Team Leadership & Guidance• Solutions Engineering• Project Management• Risk Mitigation• Automation Methodologies• Product Development Solutions• Financial ManagementI have empowered and mentored many talented teams by promoting organizational-wide productivity and positive work environments. I openly encourage communication and inspire new ideas for advancing key initiatives.If you are looking for an innovative IT professional with proven success creating business value through organizational and technology leadership and managing large enterprise projects in fast-paced, high pressure environments, then I am your candidate.
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Operations Business AnaylstOs National, Llc Jul 2021 - PresentDuluth, Georgia, Us -
Ecl ConsultingFeb 2020 - Jul 2021Helping IT Business Leaders with technology infrastructure enhancements, servant leadership, financial management and product innovation.
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Manager - Production SupportMacy'S 2017 - 2020New York, Ny, UsManaged a team of software engineers, business analysts, and QA engineers in support of Macy's merchandising, logistics, financial, and enterprise data warehouse. Oversaw systems enabling Macy's merchants and financial analysts to plan product and financials by season as well as to issue and receive purchase orders and monitor movement of products on the system. Operated in a hybrid of legacy (mainframe & midrange) as well as cloud-based solutions environment that spanned multiple technology domains.• Mentor and develop teams with varied specialties using effective training, development, goal-setting, and constructive feedback.• Evaluate personnel performance and introduce training and/or improvement plans that maximize productivity, efficiency, and a team-centric culture.• Orchestrate complex projects by planning, gathering requirements, testing, launching, documenting/reporting, and analyzing of final performance to determine corrective actions.• Monitor and assess legacy IT infrastructure to measure performance and recommend capital investment projects/action plans that enhance, upgrade, or replace components/assets post maturity date.• Cultivate vendor, service provider, and contractor relationships acting as liaison to negotiate and execute service contracts.Noted Accomplishments:• Achieved high stability and availability for customers and business partners through implementation of robust playbooks and processes.• Decreased total cost of operations by transitioning to a large onshore/offshore support model. -
Director It - Middleware & Enterprise InfrastructureDelta Air Lines 2006 - 2016Atlanta, Georgia, UsServed as change agent for new product development initiatives and technology adoption objectives. Directed an organization of 100 system engineers, developers, and business analysts with eight direct report managers and technical advisors. Oversaw design and maintenance of operationally critical hardware and middleware infrastructures, hosting real time data events for passengers, baggage, aircraft activity, and the delta.com web site. Managed the end user computing environment, including desktop, laptop, and mobile technology along with enterprise collaboration and productivity application tools such as Microsoft Office Suite, Documentum, and Adobe Creative Cloud Suite. Maintained a $20M departmental budget consisting of operating and capital expenses with major contract responsibilities such as Microsoft Enterprise Agreement, IBM Enterprise Agreement, Tibco Enterprise Agreement, along with various other ancillary IT vendors. Cultivated direct relationships with executive account teams and represented all of Delta's IT interests.• Successfully managed Delta's global IT Outsourcing Agreement (ITO) for infrastructure services provided by IBM, including monthly operational SLA reviews as well as technical oversight and governance of IBM's technical implementations.• Negotiated a favorable subscription model for Delta's entry into Cloud based solutions utilizing Office365 and Microsoft Azure.• Spearheaded teams executing subscription compliance, technical oversight, monthly SLA reviews, and invoice reviews.• Led enterprise wide upgrade of 55,000+ desktops, laptops, and kiosks from WindowsXP to modern supported Microsoft operating systems; this included refactoring and certification of 1000+ desktop applications. -
It Director- Workgroup EngineeringDelta Air Lines 2003 - 2006Atlanta, Georgia, UsDirected a team of 45 system engineers and business analysts with four direct report managers and technical advisors who designed and maintained Delta's end user computing and Intel X86 server environment. Oversaw Delta's Microsoft Enterprise Agreement as well as a $10M departmental budget. Conducted short and long-term IT project planning while resolving problems and balancing shifting priorities. Facilitated enterprise-level compliance initiatives while advising on process improvements and IT/business controls. Managed Delta's Exchange environment as well as Delta's Active Directory and Microsoft ecosystem. Leveraged influencing and negotiation skills across IT and the enterprise to enable cost-effective and innovative shared solutions, driving achievement of business goals. Offered input on what emerging technologies should be incorporated into platforms and services to successfully deliver overall IT strategy.• Matured and standardized the company's global service delivery platform to enable chargeback functionality. -
It Manager - Network EngineeringDelta Air Lines 1998 - 2003Atlanta, Georgia, Us -
Data Communications TechnicianDelta Air Lines 1984 - 1998Atlanta, Georgia, Us
Chuck Leclair Skills
Chuck Leclair Education Details
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Clayton State UniversityComputer Engineering Technology/Technician -
Headland High SchoolAcademics
Frequently Asked Questions about Chuck Leclair
What company does Chuck Leclair work for?
Chuck Leclair works for Os National, Llc
What is Chuck Leclair's role at the current company?
Chuck Leclair's current role is Operations Business Anaylst at OS National, LLC.
What is Chuck Leclair's email address?
Chuck Leclair's email address is ch****@****lta.com
What is Chuck Leclair's direct phone number?
Chuck Leclair's direct phone number is +140471*****
What schools did Chuck Leclair attend?
Chuck Leclair attended Clayton State University, Headland High School.
What skills is Chuck Leclair known for?
Chuck Leclair has skills like Enterprise Architecture, Vendor Management, Sdlc, Soa, Management, Infrastructure, Integration, Team Leadership, Middleware, Software Project Management, It Strategy, Business Analysis.
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