Charles “Chuck” L. Email & Phone Number

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

www.camortgages.ca

Ontario, Canada

Ottawa, Ontario, Canada

Councillor Mathieu Fleury: Ward 12 (Rideau-Vanier)- Managing the communications strategy and content for City Councillor Mathieu Fleury, including bilingual news releases, promotional campaigns, e-bulletins, corporate initiatives, events, and announcements. * Communications reports on the success of campaigns and analyzing areas for improvement.* Social media content strategy, creation, scheduling, and publishing. Steady 10% organic social media growth rate.* Weekly video blog creation and publishing. * Liaising with French and English media, coordinating and fielding interview requests, and advising on reputation and issues management.* Project management of infrastructure projects such as the Rideau and William Streets Renewal Project (securing a budget of $13.5 million, managing infrastructure and consultant teams, quality assurance, managing public engagements and communications efforts, and facilitating public art displays) and the Vanier Revival Project (securing a budget of $64 million, managing public engagements, and facilitating public art displays).

Ottawa, Canada Area

* Assisting the buying team by managing 65 stores’ inventory, and creating reports, presentations, purchase orders, contracts, and sales forecasts for Canadian operations.* Collaborated with a large team in a fast-paced work environment, juggling many tasks simultaneously. I worked with various units in the company, including the marketing department. * Work contributed to bringing in record attendance and sales for Canada’s largest store opening in St John’s Newfoundland. Customers lined up starting at 4:00 am and sales exceeded $1 million on the opening day, setting a new record. 2019-2020: Food & Sundries Department2018-2019: Gas & Propane DepartmentVendors and logistics companies I have worked with include: Proctor and Gamble, Henkel, Conglom, Ice River springs, Kettleman’s Bagels, Première Moisson, Give and Go, Groupo Bimbo (Canada Bread), Kraft-Heinz, Saputo, Parmalat, Agropur, Morris Meats, Transport Jacques Auger, Kenan Advantage Group (KAGG), and Superior Propane.Responsibilities have included:- Creating and presenting PowerPoints to Eastern Canada employees and executive team on new products and trends- Monitoring sales and creating forecasts for stores across Canada- Creating, reviewing and managing various departmental reports (e.g. weekly inventory reconciliation, stock, sales, and payroll reports)- Maintaining relationships through daily communication with suppliers, logistics providers, and receiving staff- Reviewing training procedures with warehouse managers and employees across Canada- Creating and updating product profiles and prices in the inventory management system as needed- Creating and reviewing contracts for vendors, executives, and the buying team- Data entry both on Microsoft Office, G-Suite, AS-400, and other softwares- Phone call management in both official languages- Social media and customer response management- Management of various projects

Ottawa, Ontario, Canada

* Remotely established and implemented marketing and new client recruitment efforts, administrative database maintenance, and seasonal party planning.* Website design and launch as well as social media profile creation and content strategy.

Toronto, Canada Area

* Participated in event planning and operations as guest speaker manager. Influencers worked with for this event included Matty Matheson (1M followers, Instagram), Hugh Acheson (72.3k followers, Twitter), Sarain Fox (61.2k followers, Instagram).* Liaised with colleagues in other marketing/communications units and worked with various team members. * Organized a collaboration between Ryerson University and Terroir Hospitality.

Toronto, Canada Area

- Secured monetary partnerships (Including $30,000 for a conference held at the Chelsea Hotel)- Created in-kind partnerships with stakeholders and industry associations- Managed the corporate relations team- Created materials such as reports, proposals, briefs, invoices and contracts- Created promotional materials with the marketing team (see PDFs below)- Coordinated with faculty and other members of the executive committee- Led speaking events such as key notes, presentations and panel discussions- Represented the school by presenting at the Hotel Experience Conference (Javitts Center, New York City)

Newfoundland And Labrador, Canada

Apprenticeship (through the SOIL program) set to learn about and gain experience in all aspects of sustainable agriculture including operations and management. The Organic Farm specializes in educating the people of Newfoundland and Labrador about food security. Their commercial accounts include some of Canada's top restaurants such as Raymond's Restaurant Group, Mallard Cottage, the Adelaide Oyster House and many more. The property has a size of 21 acres with 5 greenhouses - 3 of which were heated using geothermal technology.Tasks performed included: - Hands-on labor- Social media and marketing - Sales (seeking restaurant accounts, trends and new customers - as well as ways in which to innovate these processes) - Restaurant delivery - Farmers market booth management- Daily sprout & micro-greens operation management- Soil analysis and soil amendment - Crop, yield and farm planning & management- Daily greenhouse management- Foraging of wild edibles- Volunteer management

Toronto, Canada Area

- Planned and executed marketing efforts across Ontario. Responsibilities included: managing events, leading tastings, and managing external shareholder relations.- Regular travel for events on the road. - Contributed to social media campaigns with original photography and written copy. -Market analysis to identify upcoming marketing opportunities-Working closely with event organizers and onsite staff to tailor marketing efforts strategically -Assisted Sales representatives with inventory rotation and management of LCBO stores in the GTA- Management of part-time events staff-Set up and tear down of promotional displays -Customer Service and leading product tastings -Misc. warehousing, report writing and other administrative tasks including sales order completion, supplies procurement and asset maintenance (company vehicles, tools, displays, etc.) -Driving company vehicles 16-18ft trucks and vans-Representing the Beau’s brand and craft beer philosophy-Managing events, part time staff, and inventory independently

Toronto, Canada Area

Helped facilitate operations of the Olive D'or booth alongside Olive Oil Sommelier - Christine Cheylan at the Direct Energy Centre Toronto, 2015 as well as at the Palais des Congrès in Montreal, 2016. Tasks included:- Customer service in both official languages (providing samples and information)- Assisting olive oil experts and industry specialists with blind tastings- Event Setup - Various other event related and customer service tasks- Media relations

Ottawa, Canada Area

Managed events and special projects for Ottawa’s francophone chamber of commerce. This included their annual Golf Tournament & Gala. Events tasks performed: - Volunteer management- Golf course planning and layout- Participated in event planning committee- Member services - Various administrative tasks and event functionsSpecial projects I managed: Developed the Business Assistance Program (BAP), an initiative to assist and encourage businesses in the National Capital region to offer services in both official languages. This was a project commissioned by Heritage Canada. Tasks Performed: - Survey and interview Ottawa business owners- Business solution sales (employee training)- Various administrative tasks

Ottawa, Canada Area

- Administrative tasks, liasing with business community, surveying and data collection.

111 Elizabeth Street, Toronto, On

- Customer service (including Greeting, serving and seating customers)- Maintained Communication with Front and Back of House- Assisted Events team with setup and decor (weddings, private dining, corporate functions)- Assisted in the Service of functions and events (such as group meetings and weddings)- Assisted with functions of the Bar

Mortgage Agent Licensing Course

Real Estate Salesperson Program, Real Estate

Licensed to trade real estate under RECO

Diploma In Public Relations, Public Relations, Advertising, And Applied Communication

Certificate, Social Media Marketing

Bachelor Of Commerce (Honours), Major In Hospitality & Tourism Management, Minor In Entrepreneurship & Innovation

Culinary Arts/Chef Training