Charles Lehrke Email & Phone Number

Parker Az

Parker, Az

Provide Phone, Workstation and Network support for DOI BIA

Parker Az

Responsible for supervising the field operations and ensuring customers receive the highest level of quality service during installation and repair of all Suddenlink products. Interviews, coaches, trains, monitors and evaluates Broadband Technicians in a team environment. Works with other members of the management team to develop and implement strategic plans to achieve department goals regarding the acquisition and service of customers.

Oversee the installation and repair orders daily.Serve as a resource for Technicians and Video Contractors.Review work of the Technicians and Video Contractors through on site inspections and customer contact.Provide personal support and follow-up with chronic customers.Serve as Subject Matter Expert on the IPTV product.Work to assure Technician measurements are gathered and communicated monthly.

Administer, troubleshoot and support Metro Ethernet business class service and IPTV.Assist and guide Network Support Associates. Fill in for Supervisor as needed.

Administer, troubleshoot and support Internet and IPTV.Produce, edit, film and administer Community Access programs.Maintain Internet and Community Access equipment.Administer company LAN.Install, maintain, configure and troubleshoot Cisco, Extreme, BTI and Sun switches, routers and servers.Configure DMS 100 for basic phone service.

Operate, maintain and troubleshoot extraction process equipment.Fill in as temporary foreman as needed.

Train, supervise, and oversee the production of wholesale bread.Develop and perfect recipes.Maintain equipment.Order supplies and maintain inventory.

Promoted to Sgt and given duties as Squad LeaderTrained, reviewed, and disciplined soldiers. Promoted to Quality control Inspector