Chuck Merrill Email & Phone Number

Drive alignment with key customer stakeholders during pre-sales stages, ensuring an understanding of business requirements, objectives, and internal environmentsFormulate optimal solution recommendations to solve for client business challenges that ensure “sticky”, sustainable revenueOpen new revenue streams by working with product, analytics.

Act as the “voice of the customer” to understand end client use cases and present opportunities for product enhancements and/or new solutions Provide detailed documentation on the proposed solution within the context of their business environment and gain alignment on the form and function of the solution designServe as a liaison between client and.

Center Valley, Pennsylvania

Work independently, with accountable reps, and a network of SME’s across the business to provide full sales cycle supportDesign and steward key six figure deals to closure on multi-year agreements and as forecastedExceed associated Sales Specialist Support target each year (Average 126% of target, Empirical Excellence Award)

Conshohocken, PA

For over 20 years, Pepperjam has been a leading Performance Marketing solutions provider – offering technology, strategy, and execution to drive customer acquisition and ecommerce KPIs across digital channels, with a focus on analytics and data-driven optimization.In addition to Pepperjam’s top Affiliate program, we offer brands expertise to creatively.

Center Valley, PA

Organizations often struggle discerning actionable information from a world full of white noise. Maintaining the universal standard for business identification- the DUNS number- we are uniquely positioned to provide a clear view of your customers, prospects, and marketing channels as a foundation for your growth initiatives.

Allentown, Pennsylvania Area

• Demonstrate the value of after-market products to protect customers’ investment and build long-term relationships.
• Develop unique approaches to protect clients automotive investments

• Developed, implemented and maintained current Internet Sales Process with customer closing ratios nine percent higher than the national average.
• Designed creative and effective e-mail sales campaigns targeted to consumer lifecycles that drove a 290K increase in annual revenue. Average Return on Investment was $12 per $1 spent.
• Directed Internet department sales budget of 100K per year including development of ad message, placements, website updates and overall design quality of advertisements.
• Teamed with Kia Corporations’ approved vendors to launch a paid search marketing campaign on major engines, which resulted in an increase of online ad impressions from 7,600 to 150,500.
• Liaised with website host to optimize website and create an organic search campaign leading to an increase in average unique visitor traffic by 783%

• Awarded Kia Elite honors. Kia Elite is a national recognition program reserved for employees who maintain the highest levels in both sales and consumer satisfaction indexes.
• Ranked in top 5 percent of Kia sales volume nationwide with over 220K in annual sales despite a struggling auto industry.

• Coordinated project phase deadlines necessary for overall timely project completion with vendors responsible for other areas of production including HVAC, masonry and electrical.
• Assigned tasks and deadlines to CertaPro crew members consisting of 3-10 employees depending on project length and complexity.
• Prepared current project status, project phase deadlines, and employee productivity ratios for weekly efficiency assessment meetings with management.

B.A, Management Of Information Technology

Dean's list (2004)

Education record

Education record

Education record