Chuck Munger Email & Phone Number

Framingham, Ma

Monitor and maintain employee benefit programs, enter data for benefits transactions, ensure accounting and reconciliation of benefits premiums and billing, investigate discrepancies and provide information in non-routine situations, respond to employee benefits questions, conduct benefits informational sessions. Schedule employee wellness events and assisting in other benefits and HR support tasks as needed

1881 Worcesterrd. Framingham Ma

Newton Ma

Manage the Service Desk. Schedule hourly associates for breaks and meals. Train new cashiers on store policies and register procedures. Handle customer complaints and issues, open store charge accounts, close cash registers, answer phone inquiries, and work with Loss Prevention to reduce store theft.

Part time customer service rep and sales associate

Focused on recruiting

Temporary recruiter

Provided proactive support and counsel to hiring managers; including guidance on developing clear job specifications and sourcing strategies, recruited a qualified diverse pool of applicants, screened and selected finalists, and conducted reference checks.Taught courses on writing resumes and cover letters, preparing for interviews, and networking in a job search.Provided job search services for employees on lay-off notice. Coach employees on updating job search skills. Conducted informational interviews.

Served as employee relations advisor for the School of Science. Mediated disputes between employees and supervisors, handled discrimination and harassment claims. Provided direct support, advice and feedback to managers and HR Administrators on academic and non-academic policies and procedures and progressive discipline process for performance issues. Wrote or advised and reviewed written warnings, performance improvement plans. Conducted investigations both formal and informal independently and partnering with central Human Resources. Managed performance review process focused on improving problematic departments or supervisor and employees experiencing conflict.Acted on behalf of the Dean on a wide range of HR matters including the approval of recruitment strategies under MIT's Affirmative Action Officer for the School, coordinated the AA Serious Search Policy, coordination of all salary reviews, interpretation of school and Institute polices, coordination of Outside Professional Activities for faculty and staff, and special projects.Represented MIT for launch of the New England Higher Education Recruitment Consortium. (NEHERC) Established standards for job descriptions for NEHERC compliance, further supporting diversity in faculty recruitment.Served on Central HR initiatives including the rollout of SAP/HR Payroll Project, the Support Staff Reclassification Task force, and the MIT Council on Staff Diversity. Appointed as Diversity Officer for the School of Science for 7 years. Daily data warehousing/Brioquery reporting regarding new hires, retirements, tenure and promotion tracking.Managed Shared Services Team to evaluate the proposal to combine administrative services for the departments of Facilities, Environmental Health and Safety and Campus Police.

Assistant to the Dean for Human Resources Administration 1994-2007Acted on behalf of the Dean on a wide range of human resources matters including the approval of recruitment strategies under the Institute's Affirmative Action Search Policy, coordination of all salary reviews, interpretation of school and Institute policies, coordination of Outside Professional Activities for faculty and staff, and special projects. Represented MIT for launch of the New England Higher Education Recruitment Consortium. (NE-HERC) Established standards for job descriptions for NE-HERC compliance, further supporting diversity in faculty recruiting. Served on Central HR initiatives including the rollout of the SAP/HR Payroll Project, the Support Staff Reclassification Task Force which created new pay grades and job family classifications, and the MIT Council on Staff Diversity, developing processes to reduce barriers in the hiring of minorities.Managed Shared Services Team to evaluate the proposal of combining administrative services for the departments of Facilities, Environmental Health and Safety, and Campus Police. Employee Relations advisor for School of Science. Mediated disputes between employee and supervisor, handled discrimination and harassment claims.

***Worked with Assistant Dean for Personnel as HR generalist. Accomplishments include the design and gathering of statistics for the School of Science Committee on Women Faculty gender equity, which has been used as a model by other schools. ***Initiated School of Science Personnel Administrator Group to provide consistency of personnel policy within the school. Invited speakers and co-lead presentations on relevant issues to personnel administrators in academic and research units.

Acted on behalf of the Dean on a wide range of human resources matters including the approval of recruitment strategies under the Institute’s Affirmative Action Search Policy, coordination of all salary reviews, interpretation of school and Institute policies, coordination of Outside Professional Activities for faculty and staff, and special projects.  Represented MIT for launch of the New England Higher Education Recruitment Consortium. (NE-HERC) Established standards for job descriptions for NE-HERC compliance, further supporting diversity in faculty recruiting. Served on Central HR initiatives including the rollout of the SAP/HR Payroll Project, the Support Staff Reclassification Task Force which created new pay grades and job family classifications, and the MIT Council on Staff Diversity, developing processes to reduce barriers in the hiring of minorities.Managed Shared Services Team to evaluate the proposal of combining administrative services for the departments of Facilities, Environmental Health and Safety, and Campus Police. Employee Relations advisor for School of Science. Mediated disputes between employee and supervisor, handled discrimination and harassment claims.

Worked directly with the Medical and Dental Schools to support their staffing needs. Identified and qualified candidates for open requisitions for both schools in various departments and handled HR transactions. Created and implemented a staffing process to improve the overall selection of candidates, the interviews and the internal decision process. Partnered with HR managers to improve administrative steps in the staffing process, and built strong internal business relationships.

Partnered with Assistant Dean for Personnel as the HR generalist. Provided consistent personnel policy and best practices by initiating the School of Science Personnel Administrator Group.Served on the School of Science Committee on Women Faculty gender equity project gathering and organizing data comparing rates of salary, time to receive tenure and promotions for males vs. females. This model has been adopted by other schools at MIT.Consulted with the school on identifying and resolving employee issues.

IBM is divided into branches throughout the region, decentralized and matrixed.Provided HR generalist consulting, and organizational planning in the areas of employee relations, employment, compensation, organizational development and benefits. For six locations delivered programs for approximately 400 employees in areas of workforce reduction, and relocation. Handled all HR transactions including payroll, exempt, non-exempt and all promotions and merit increases.

Human Resource generalist, administered work force reduction programs, directed employee relocation, and administered exempt and non-exempt payroll.

Masters, Administration, Hr

B.S, Business Administration/Personnel

Society for Human Resources Management Certificate Program Certified AIRS Recruiter OTHER ACTIVITIES MIT Freshman Advisor Certified MA.

M.S, Administrative Studies

M.S, Administrative Studies

B.S, Business Administration/Personnel

Education record