Chuck Munro, Edd Email & Phone Number

Curriculum Designer/Trainer• Developed social and emotional intelligence (SEI) curriculum for Chicago Public School STEM programs to be implemented by Lumity, a Chicago non-profit service organization.• Provided in-service SEI program training to staff at Lumity.• Facilitate in-class presentation on personal development and SEI skills to college prep program at Amundsen High School, Chicago.• Engaged by Northwestern University Medical School to provide student coaching.

Chicago, Il

• Facilitated high-level personal development training and goals groups; provided ongoing one-on-one coaching to students in programs.• Team member of leadership curriculum development team; created leadership skill assessment tool, which identifies key competencies in the areas of teaming, influencing, managing, and empowering.• Provide individual coaching and mentoring to current students in non-credit programs.

Elkhorn, Wisconsin

• Oversaw day-to-day campus operations, including all student services and organizational administration for the University.• Identified and hired ideal accreditation consulting firm to support successful new application process for accreditation through ACICS; the University was awarded accreditation with zero citations on the final review.• Established and led new mentoring program for graduate students, resulting in higher student retention and overall performance through regular coaching of students.

Chicago

• Trained staff in quality assurance and compliance with federal and state student aid regulations while providing day-to-day coaching of financial aid staff.• Oversaw processing and distribution of $3 million in funding of the Illinois Monetary Award Program (MAP) grant, including supervision and training of financial aid staff. • Created and implemented online campus-based scholarship search system which increased awareness and improved utilization of available funds.• Facilitated the development of new internal merit-based scholarships, bringing together representatives from key academic and student services departments to create collaborative process that addressed the interests and needs of key areas within the school.

Evanston, Il

• Managed operations of financial aid office serving 1,200 students at Northwestern University's internationally recognized and top-ranked MBA program.• Developed and implemented contingency plans and workarounds during 9-month delay in delivery of financial aid funds, thereby maintaining and improving student and staff relations. • Improved higher students and alumni ratings by developing an office culture which values greater customer service. • Partnered with students to create first financial aid website that gave students easy access to financial services information and increasing staff availability to students with critical financial issues.• Oversaw maintenance and awarding of over $4 million in grant funds.

Trained and supervised Assistant Directors and counselors on aid procedures. Responsible for federal compliance of applicant files selected through verification process. Selected by Director to provide support to and troubleshooting in satellite offices. Responsible for certification of over $40 million in various student loan programs. Created and implemented preferred lender list to simplify loan application process.

Evanston, Il

• Trained and supervised Assistant Directors and counselors on aid procedures.• Responsible for federal compliance of applicant files selected through verification process.

Doctor Of Education (Ed.D.), Instructional Leadership - Higher Education, 4.0

Dissertation: "The Lived Experience of Instructors of an Adult Curriculum Based on Transformative Learning Concepts: A Descriptive.

Master Of Arts (M.A.), Educational Leadership

Personal Development

Activities and Societies: Leadership Training, Process Leadership, Principles Leadership, Transformation Lab, Men's GuildStudied personal.

Bachelor Of Arts (B.A.), Theatre

Activities and Societies: Acting in mainstage and studio productions; directed studio productions presented by student production board.